Luther Brookdale Mazda - Service Center
Brooklyn Center, MN
942 Reviews of Luther Brookdale Mazda - Service Center
Scheduled service My oil change was fast and efficient. I'd scheduled a tire rotation as well, but after tire inspection, Jennifer informed me that it wasn't necessary My oil change was fast and efficient. I'd scheduled a tire rotation as well, but after tire inspection, Jennifer informed me that it wasn't necessary. I appreciated that honesty. More
Service work performed as requested. Dealership installed a cruise control on my recently purchased Mits. Mirage. The work was performed as expected and I was given the use of a free loan Dealership installed a cruise control on my recently purchased Mits. Mirage. The work was performed as expected and I was given the use of a free loaner vehicle while they had mine. More
Service excellence The service is excellent and they always take good care of my Mitsubishi for me. The experience is great so is the staff at Luther. The service is excellent and they always take good care of my Mitsubishi for me. The experience is great so is the staff at Luther. More
Luther dealership is a great car dealer. I have never had a bad experience at Luther dealership. All the employees are great, knowledgeable and friendly. I recommend the dealer to all my fri I have never had a bad experience at Luther dealership. All the employees are great, knowledgeable and friendly. I recommend the dealer to all my friends. More
Oil change and checking on recall item The service people are always friendly and efficient, and they explain in detail anything that was done or may need to be done. They are also conscio The service people are always friendly and efficient, and they explain in detail anything that was done or may need to be done. They are also conscious of my time and seem to get service done quickly. More
Brought car in for a warranty issue Brought my car in for a warranty issue you would not cover the issue. Got a price to get it fixed for just under $1300. Took it somewhere else and got Brought my car in for a warranty issue you would not cover the issue. Got a price to get it fixed for just under $1300. Took it somewhere else and got it fixed for $200 I will never buy anything from this dealer again More
Luther Mazda keeps earning my business Enjoy working with service advisers at Luther Mazda like Kevin T who make the whole experience seamless and painless. Every visit I've had since buyin Enjoy working with service advisers at Luther Mazda like Kevin T who make the whole experience seamless and painless. Every visit I've had since buying vehicle in 2016 has been consistently excellent. More
They're good. Customer oriented. Kind. Thoughtful. Good work. Gone to them for 7 years and other Luther's on the same street for 12 years. Not convenient to m Customer oriented. Kind. Thoughtful. Good work. Gone to them for 7 years and other Luther's on the same street for 12 years. Not convenient to my house, but worth the trouble of the distance. More
Fixed my issues quickly! I brought my Mazda3 in for a recall issue. While it was there, they did a routine inspection (free of charge) and found the cause of another (unrelate I brought my Mazda3 in for a recall issue. While it was there, they did a routine inspection (free of charge) and found the cause of another (unrelated) issue, which they completely fixed for only $165, after I'd spent over $900 at some clueless repair shop who had replaced various parts which didn't solve the problem at all! People say dealerships are more expensive for repairs, but clearly that depends on the situation!! These guys rock. Only downside is they don't offer loaners (they did in my case but that's only because I was there for a recall). More
Details He service department is professional,, courteous, and respectful of your time. They have you in and out in a timely effort, and keep you informed o He service department is professional,, courteous, and respectful of your time. They have you in and out in a timely effort, and keep you informed of any potential problems or recommended services without pressure. More