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Luther Brookdale Mazda - Service Center

Brooklyn Center, MN

4.6
942 Reviews

942 Reviews of Luther Brookdale Mazda - Service Center

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September 12, 2018

Scheduled service My oil change was fast and efficient. I'd scheduled a tire rotation as well, but after tire inspection, Jennifer informed me that it wasn't necessary More

by RTROCKE5230
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer Peterson
September 12, 2018

Service work performed as requested. Dealership installed a cruise control on my recently purchased Mits. Mirage. The work was performed as expected and I was given the use of a free loan More

by badge2206
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott
September 12, 2018

Service excellence The service is excellent and they always take good care of my Mitsubishi for me. The experience is great so is the staff at Luther. More

by STEPHANIESMAIL743
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 11, 2018

Luther dealership is a great car dealer. I have never had a bad experience at Luther dealership. All the employees are great, knowledgeable and friendly. I recommend the dealer to all my fri More

by RSVIKEL9059
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marine Finney, Joshua Engleby
September 06, 2018

Oil change and checking on recall item The service people are always friendly and efficient, and they explain in detail anything that was done or may need to be done. They are also conscio More

by Trumpet Guy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 06, 2018

Brought car in for a warranty issue Brought my car in for a warranty issue you would not cover the issue. Got a price to get it fixed for just under $1300. Took it somewhere else and got More

by brettblesi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service Department
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2018 -

Luther Brookdale Mazda responded

We wholeheartedly understand vehicle repairs can be frustrating. Especially when you find out a repair isn't covered by warranty due to a prior accident. When we provide estimates we use genuine Mitsubishi parts and include the necessary parts to bring the vehicle back to complete operating order. Our goal is to make sure your vehicle provides you with many miles of safe driving. Thank you for taking time to write a review, we learn from all feedback. If there is anything else our dealership can do to assist with your vehicle now or in the future please let us know. We are always here to help.

September 05, 2018

Luther Mazda keeps earning my business Enjoy working with service advisers at Luther Mazda like Kevin T who make the whole experience seamless and painless. Every visit I've had since buyin More

by CHRISTIAN.SANCHEZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Tran
September 01, 2018

They're good. Customer oriented. Kind. Thoughtful. Good work. Gone to them for 7 years and other Luther's on the same street for 12 years. Not convenient to m More

by ms.tara.gibbs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Department
4.0
This rating includes all reviews, with more weight given to recent reviews.
August 30, 2018

Fixed my issues quickly! I brought my Mazda3 in for a recall issue. While it was there, they did a routine inspection (free of charge) and found the cause of another (unrelate More

by JonD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 30, 2018

Details He service department is professional,, courteous, and respectful of your time. They have you in and out in a timely effort, and keep you informed o More

by RHAGEJR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Palmer, Josh Reiher, Dean Dreckman, Jason Apps, Jennifer Peterson, Joshua Engleby
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