Luther Brookdale Mazda - Service Center

The car service experience I experienced at Brookdale Mazda for this car service was very good. Mazda for this car service was very good. More

Really great service and made it easy to buy my first car. Andrew was very helpful car. Andrew was very helpful More

Love the video review of items needing possible attention. Service was excellent and very timely. attention. Service was excellent and very timely. More

Lila was very helpful. Vehicle needed a new alternator and has run fine since replacement. Vehicle needed a new alternator and has run fine since replacement. More

It was all good. The experience was what I have come to expect from Luther Auto Group. The experience was what I have come to expect from Luther Auto Group. More

Great service courteousness and attention to details is the hallmark of Luther Mazda. Always glad to visit with the a class team. the hallmark of Luther Mazda. Always glad to visit with the a class team. More

I received prompt responses from Chad (and Mazda in general), which I really appreciated. I would go back to them again! general), which I really appreciated. I would go back to them again! More

Friendly people that were easy to work with. No one was pushy and let me make my own decisions. No one was pushy and let me make my own decisions. More

everyone is friendly and helpful and the work is always well done. My issue with the process for picking up your car. Customers stand in the doorway wondering who is supposed to be helping them and the se well done. My issue with the process for picking up your car. Customers stand in the doorway wondering who is supposed to be helping them and the service advisiors type away at their computers and don't look up. The last time i was there 3 customers were standing in the doorway trying to figure out who was next and which of the service advisors was the one that would going to check them out. when i finally got waited on and walked out to my car i found that it had not been washed even tho i indicated that i wanted a wash. Went back in and leterted my service advisors who had to come out and drive my car to the car wash. After a fairly long wait i went back to him and asked why it was taking so long. Pretty soon he brought may car around. Why him? don't you have runners for that? my guess is that because of my issue a customer had to wait even longer. I'm not at all happy with that. More

Pleased with both service and sales department. Like the video from service department on items serviced. Like the video from service department on items serviced. More