Luther Brookdale Mazda - Service Center

A plus experience! We are so glad we took Dallas' recommendation to replace the spark plugs while work was being done to replace the valve cover gaskets. It has greatly We are so glad we took Dallas' recommendation to replace the spark plugs while work was being done to replace the valve cover gaskets. It has greatly improved the car's performance; making it a very fun car ride again. Dallas said it would be cost effective to do the spark plugs while the gasket work was being done. Thanks Dallas! pa loved the $100.00 coupon for work done over a certain price! More

Prompt courteous service staff The staff was prompt, courteous , and well mannered for a dealership and would recommend others to use them as well. They gave reliable information an The staff was prompt, courteous , and well mannered for a dealership and would recommend others to use them as well. They gave reliable information and very informative as to when to properly service the vehicle I really like that in a shop highly recommend. More

Good service I put down good service and not great service because the man who checked us in forgot to give me the info needed to update our GPS chip. I had to ca I put down good service and not great service because the man who checked us in forgot to give me the info needed to update our GPS chip. I had to call to get that info from him. Otherwise, everything went well and we were done in the time he stated. More

Explanations for concerns didn't make sense Customer service is usually good. However, the specific issue I brought my car in for was blamed on features I don't have. The inspection form I recei Customer service is usually good. However, the specific issue I brought my car in for was blamed on features I don't have. The inspection form I received also claimed that my fluids were full, but I needed to fill my windshield wiper fluid the following day. When I got my car it looked as though it was just parked in the lot and never actually looked at. The reason I say this is because it was snowing pretty heavily this day. I dropped my car off around 8:00 am and then picked it up very soon after I was told it was ready for pick up around 3:00 pm. When I got there my car was BURIED in snow, like it sat outside for that entire time period and never saw the inside of the garage aside from me dropping it off in the intake area for that day. I strongly feel that no one actually looked at it. More

Excellent customer service and the service department staff Excellent service, and timely Service Dept. always willing to help whenever I call; if I leave a message to contact me back they do most every time wi Excellent service, and timely Service Dept. always willing to help whenever I call; if I leave a message to contact me back they do most every time within 24hrs. They also have wonderful hot dogs, and popcorn on Saturdays for customers! More

Great service, awesome Starbucks coffee Chad and crew were great. Love our new Outlander! Great Starbucks coffee and balloon animal for our daughter. We highly recommend Chad and crew. Yea Chad and crew were great. Love our new Outlander! Great Starbucks coffee and balloon animal for our daughter. We highly recommend Chad and crew. Yeah! More

add remote start to new cx5 service was helpful not overly fond of drone so far cell reception on drone not so great did not work very well at msp airport even though my cell service was helpful not overly fond of drone so far cell reception on drone not so great did not work very well at msp airport even though my cell phone was 4 bars car did not connect for remote More

Warranty Help I purchased a car from a Mitsubishi dealership, on the way home from buying my daughters car the radio didn't work. For me it wasn't that much of a is I purchased a car from a Mitsubishi dealership, on the way home from buying my daughters car the radio didn't work. For me it wasn't that much of a issue but can be traumatizing for a young adult now days. The dealership I purchased it from imformed me they were closing and wouldn't be able to help me further, with repair or warranty. I called Brookdale Mazda Mitsubishi they found the problem, repaired it. I gave me information on how to get reimbursed for the repairs. Great place!!! More

10 stars! I’ve never had a bad visit here. Most don’t know how crappy my car buying history was before coming here. Morrie’s to say the least is the absolute wo I’ve never had a bad visit here. Most don’t know how crappy my car buying history was before coming here. Morrie’s to say the least is the absolute worst car sales company I’ve ever experienced so much so I wouldn’t wish them on my own worst enemy. So if I could give 10 stars I would. Also Kevin Tran is literally the best car dealership employee I’ve ever come across hands down! Every time he’s helped us it’s been a 10 star experience! More

No Car Wash Fast and friendly service as usual. But car wash was closed , because of weather, I feel I should have had the option to return in a day or two. Alway Fast and friendly service as usual. But car wash was closed , because of weather, I feel I should have had the option to return in a day or two. Always good service. More