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Luther Brookdale Mazda - Service Center

Brooklyn Center, MN

4.6
942 Reviews

942 Reviews of Luther Brookdale Mazda - Service Center

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June 12, 2019

Brakes Great service! Would highly recommend going here for service, the people here are great. From the start of my service work to the finish it was top no More

by TERRYRICHIE94
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dallas Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2019 -

Luther Brookdale Mazda responded

That's great news. Great service is our expectation, we are glad we lived up to it. Thanks, and you are top notch too!

June 11, 2019

Service Dept. As always the team was very helpful and kept me informed on the work being done. Waiting area neat,clean and popcorn, pop,coffee great!! More

by PITEZELE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Tran, Russ McMullen
Jun 12, 2019 -

Luther Brookdale Mazda responded

We're happy you came in for your service. We look forward to showing off our new waiting room when we move down the road. We think you'll love it. You might even just hang out here even when you're not having service done on your car. Thank you!

June 11, 2019

Customer always feels valued! I have bought my last 3 new cars at Brookdale Mitsubishi. I even schedule all my service there! All the employees make sure that your questions are an More

by karenplaplant
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Walczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2019 -

Luther Brookdale Mazda responded

Thank you for your glowing review. We can't wait to show off our new waiting room when we move down the street to our new location in September. Thanks again!

June 06, 2019

Professional staff and great service! They are very personable from the second you get out of your car. They make sure that you feel comfortable while you wait (with good coffee). When it More

by JIMBOJAMES4PRESIDENT45
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dallas Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charlie Rassouli
Jun 06, 2019 -

Luther Brookdale Mazda responded

Thank you so much for taking the time to share your review. We appreciate your business. We look forward to seeing you at our new location in the fall for routine service. We are so excited to show off our new building. Thanks again.

June 04, 2019

service Great Service done in a timely manner. Kept me informed of the progress and any issues that might have to be addressed in the future. Easy to deal wi More

by glcorwin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dallas Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2019 -

Luther Brookdale Mazda responded

Thank you so much. We really appreciate you taking the time to share your thoughts. It makes us feel good.

June 04, 2019

Excellent service! Always excellent service with a smile from both Kevin and Jen! Have dealt with both several times and has consistently been a very good experience. More

by lee.gordon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Tran
Jun 05, 2019 -

Luther Brookdale Mazda responded

Thank you so much for the great review. You made us smile again.

June 04, 2019

Don’t post Compared to other dealers tire rotation. Cost 10.00 more than other dealers regular price still have a few free oil changes but think there possibly More

by KELAHAYES
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Walczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Can’t remeber others
June 03, 2019

Excellent Customer Service Excellent customer service. These guys are great! They are friendly, knowledgeable, and easy to work with. I will definitely come back to service m More

by LORI.THOMPSON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dallas Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Tran
Jun 03, 2019 -

Luther Brookdale Mazda responded

Thank you so much for the great review. We look forward to seeing you for your next service visit, your next car purchase or just to stop by and say hi. Thank you.

June 03, 2019

Mandy's outstanding organization makes it work so fluidly. If it wasn't for Mandy checking in with me to let me know I had a scheduled appointment I would probably miss most of them. Coming to Luther Brookdale More

by Champagne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ross Haugen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mandy Mikolichek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Tran - I do have one additional questions for Kevin Tran. If he could call me that would be greatl, Ashlee Stachowski, Kevin Tran
Jun 03, 2019 -

Luther Brookdale Mazda responded

Thank you so much. If you like our waiting areas here, you will love them at our new location.

June 02, 2019

Great, timely, thanks for trying Even though the service was not covered by warranty, they tried really hard to get the work covered. And the work they did was great and timely. More

by treedasher
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Tran
Jun 03, 2019 -

Luther Brookdale Mazda responded

Thank you so much for the nice words. Your review, is like our service: Great and timely.

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