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Luther Brookdale Mazda - Service Center

Brooklyn Center, MN

4.6
942 Reviews

942 Reviews of Luther Brookdale Mazda - Service Center

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July 29, 2019

Overall, everybody is very, very friendly. No matter what, every employee will stop to make sure you're doing well and ask if you need anything. I haven't ran into a unfriendly person. Great ex More

by cory.lovan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Cogswell
Aug 02, 2019 -

Luther Brookdale Mazda responded

Thank you so much. We don't think you'll ever run into a unfriendly face here we love being here. Especially with reviews like that. Thanks!

July 27, 2019

1st service for new vehicle This was the first scheduled service on our new CX9. Kevin was friendly and efficient and the whole experience went perfectly. I am looking forward More

by NewMazdaOwner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Tran
Aug 02, 2019 -

Luther Brookdale Mazda responded

Thank you so much. We are looking forward to our move as well. We can't wait to show it off. Thanks again!

July 26, 2019

15000 mile check I had come in for a routine check and I was greeted by friendly staff the service was honest and prompt and met all my expectations More

by MLTILLES
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Tran
July 23, 2019

Excellent service I was in for an oil change. I experienced excellent honest service. There was no pressure at all to get anything extra done. Everyone I came in c More

by Di
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kate Brown
Jul 23, 2019 -

Luther Brookdale Mazda responded

Thanks so much for all those stars! We appreciate your business and your review. Thanks!

July 18, 2019

General service and new timing belt The service staff is always and accommodating! And they are willing to go the extra mile to make the customer happy. I get both of my vehicles servic More

by amyj67
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Tran
Jul 20, 2019 -

Luther Brookdale Mazda responded

Thank you so much. We love your review and your loyalty. We look forward to seeing you soon. Thanks!

July 15, 2019

Oil change My oil change was very quick and the service was top notch! He offered to wash my car but since I had just had it washed I declined but appreciated th More

by MARI.MINER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Cogswell
Jul 16, 2019 -

Luther Brookdale Mazda responded

Thank you so much for taking the time to write such a nice review. I guess we owe you a rain check on your car wash. Next time!

July 13, 2019

Always good to me The service people put on my new plates and washed my car within 15 minutes! Great job, folks! I appreciated the quick service and friendly folks thro More

by DFERREIRA3502
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2019 -

Luther Brookdale Mazda responded

That's great news! We're glad we could get you on your way to enjoy your day. Thank you for coming in.

July 13, 2019

Standard visit to get an oil change and navigation upgrade. Work was done on time, no issues. No hidden costs. The people I delt with were personable, friendly and professional. The application requires a mini More

by KEN.HILLE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2019 -

Luther Brookdale Mazda responded

Our response doesn't require a word minimum. Thank you!!

July 12, 2019

I felt important My brand new car needed a new tachometer, and Luther Brookdale Mazda made me feel like a priority. They got me in right away and kept me updated. They More

by ANDYC1919
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Cogswell
Jul 16, 2019 -

Luther Brookdale Mazda responded

Thank you so much. Glad we could help! We look forward to seeing you again.

July 11, 2019

Excellent service I love that this dealership is honest-they do not pressure you to add on things your car doesn’t need. All staff encountered are extremely friendly. P More

by LovemyMazda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dallas Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Tran
Jul 16, 2019 -

Luther Brookdale Mazda responded

Thank you so much for going that extra mile (or 2)--literally. We appreciate your business and your loyalty.

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