Luther Brookdale Mazda - Service Center

Let me tell you, I feel comfortable in just walking in the door. The entire staff is laidback. They are friendly and no pressure. Service advisers are not rushed, personable and again no pressure. Dallas the door. The entire staff is laidback. They are friendly and no pressure. Service advisers are not rushed, personable and again no pressure. Dallas was the last adviser that I had and the regular service was super fast!!! More

Pros: New facility People Cons: On-line scheduling Pros: New facility People Cons: On-line scheduling didn’t work which forced me to make an extra trip up there. They patched my tire and 2 d Pros: New facility People Cons: On-line scheduling didn’t work which forced me to make an extra trip up there. They patched my tire and 2 days later my check tire pressure light was on again. More

It took a week and a half to fix my car, for issues that should have been checked before selling me the car. Not to mention, it was a single issue that turned into multiple problems that cost me nearly $100 should have been checked before selling me the car. Not to mention, it was a single issue that turned into multiple problems that cost me nearly $1000. My car has functioned since, but cars need to be thoroughly checked before selling, or it will turn into an expensive headache for the buyer. More

Oil change and body work Happy with service. I would like to be able to change the television station in the waiting room. Will see if there is a coffee shop to walk to next Happy with service. I would like to be able to change the television station in the waiting room. Will see if there is a coffee shop to walk to next time. More

Great service as usual, were thorough about explaining the work that needed to be done and what it would cost, showed me the worn out parts that needed replacing. the work that needed to be done and what it would cost, showed me the worn out parts that needed replacing. More

The new facility is very nice and it includes space for children. The refreshments were helpful and they even allowed me to take a call from a quiet area. Thanks! children. The refreshments were helpful and they even allowed me to take a call from a quiet area. Thanks! More

My salesman came to me in the waiting room just to say hello & ask how things were going with my new car, so that was nice! Also my service rep was especially nice and very helpful with any questions I ha hello & ask how things were going with my new car, so that was nice! Also my service rep was especially nice and very helpful with any questions I had! He was very nice & polite, I’d say a very pleasant person to work with! More

Great, easy, professional & friendly Great service! Friendly, professional with a relaxing, calm environment to wait while service is being completed! Highly recommend Luther Madza. Fa Great service! Friendly, professional with a relaxing, calm environment to wait while service is being completed! Highly recommend Luther Madza. Fabulous and knowledgeable staff who go the extra mile! More

Brandon Neumann was outstanding!! He delivered top notch service and went above and beyond to fix our car when it was scratched in the free car wash. service and went above and beyond to fix our car when it was scratched in the free car wash. More

The experience in this time it was Horrible; because it took to much time of my time waiting for a sales person clarified because it was a really bad miscommunication and the sales was so busy took to much time of my time waiting for a sales person clarified because it was a really bad miscommunication and the sales was so busy More