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Luther Brookdale Mazda - Service Center

Brooklyn Center, MN

4.6
942 Reviews

942 Reviews of Luther Brookdale Mazda - Service Center

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September 20, 2020

I have no words to add. This should not be required. I rated everything highly. Enough. One two three four five six seven eight nine. More

by JWELSH0412
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dallas Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Cogswell
September 14, 2020

The service itself is very solid. I have no problems with the actual service department. My main issue is with the sales department constantly pressuring me to buy a new car every time I come in. Their now s More

by JASON.W.REICHERT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mandy Mikolichek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dallas Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Mahbubani, Kevin Tran
September 09, 2020

Always friendly. Limited wait to get in for appointments and can always squeeze me in if it’s an emergency. Thorough in overview of work completed. More

by CMA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Tran
September 09, 2020

The service was great - love the new facility and the waiting area is tremendous - appreciated the extra help in finding a quiet area to do a work call. More

by johnstravis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dallas Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 08, 2020

Great job on my CX-5! Mandy and her team did a terrific job. Everything worked out great. Would highly recommend Brookdale Mazda. Keep up the great work! More

by MARTY.WOJCIECHOWSKI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Tran
September 06, 2020

Friendly and professional, came in for an oil change with an appointment got helped right away. They checked the cabin filter and provided feedback on the need for changing it. More

by DAVEVIHAR
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mandy Mikolichek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dallas Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Tran, Brandon Cogswell, Russ McMullen
August 31, 2020

Excellent customer service. It's like they roll out the red carpet when you arrive. Kevin explained things very well to me. My car was done before it was promised, so bonus there! I do not dread going to t More

by Patricia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Walczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Tran
Sep 01, 2020 -

Luther Brookdale Mazda responded

Thank you for entrusting us with your vehicle. We appreciate your business.

August 29, 2020

Friendly and timely service. Clean waiting area with customer amenities. Good commutation throughout visit. I would definitely recommend Luther Mazda to all my friends and family. More

by MGHV1706
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kevin Tran
Sep 02, 2020 -

Luther Brookdale Mazda responded

Thank you for entrusting us with your vehicle. We appreciate it.

August 26, 2020

Everyone was very friendly and contacted me about what was going on and made me feel confident they knew what they were doing. Haven’t had any issues since More

by HOPEACHTELIK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dallas Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 24, 2020

I bought my first Mazda last year. It was a great experience. Marine Finney did not try to sell me a car - she listened to what I wanted and helped me find it. Such a great experience. Kevin Tran More

by RAUKAREN0102
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marine Finney, Kevin Tran
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