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Luther Brookdale Mazda - Service Center

Brooklyn Center, MN

4.6
942 Reviews

942 Reviews of Luther Brookdale Mazda - Service Center

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October 07, 2020

Dallas was great to work with and very professional. He Dallas was great to work with and very professional. He was thoughtful and wiped down my keys after the service dept. needed them. Thank you. More

by MARY.808384
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dallas Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2020 -

Luther Brookdale Mazda responded

We appreciate the kind words. Thank you.

October 05, 2020

Sales person assisted me with dropping off my car for servicing after hours. Got my loaner and processed all the paperwork in a timely fashion and I was out of there in a bout 20 minutes. More

by JoanJ
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
October 01, 2020

My wife purchased a nice used Mazda. I do my best to keep in great shape. In doing so, I brought it to your service center. That is where I met Kevin in service. He had the car in and out with no B.S. ( yes More

by QRUSK1970
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Tran
September 30, 2020

Very pleased and a great experience as always. Willingness to make things right and goes above an beyond. But don’t really care for these reviews all the time. More

by zimkriegs
Recommend Dealer
Yes
Employees Worked With
Dallas Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 28, 2020

Very professional and friendly. Everything went as planned. Waited at dealership for service to be done. Nice atmosphere, and comfortable. Nice place to relax and wait. More

by lisa.xxxx
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dallas Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2020 -

Luther Brookdale Mazda responded

Thank you for your business and for hanging out with us!

September 27, 2020

Everything was as planned and the staff were very friendly and knowledgeable! They were quick to assist when I pulled in, gave me an accurate time of completion and communicated when everything had b More

by Jennifer J
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dallas Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Tran
Sep 29, 2020 -

Luther Brookdale Mazda responded

Thank you for all those stars. We love it.

September 27, 2020

Service for just a routine oil change was professional and friendly. I had to wait at the dealership for the service to be completed, and I appreciated the availability of drinks, snacks, and plenty of pl More

by MazdaGirl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Tran, Brandon Cogswell
Sep 29, 2020 -

Luther Brookdale Mazda responded

Thanks MazdaGirl. We appreciate your kind words.

September 24, 2020

Good work from their repair shop - never a complaint from me. Would happily do business there again. Will consider a new Mazda from them when the time comes. (Interesting there are no Miatas on the lot. More

by ELForrence
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Department
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dallas Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Tran
September 22, 2020

Dallas and the team at Luther Brookdale Mazda are the best! Always polite and professional! Glad to have made the switch from my old dealership. More

by clschroeder7612
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dallas Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 22, 2020

Great people and superior help and work on my Mazda car! Every one at the Mazda dealership is so friendly and always so meticulous and detailed on the quality and care of my Mazda 3!! Thank you More

by CAROLYNNEDARLING
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mandy Mikolichek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dallas Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Palmer, Dan Nelson, Dean Dreckman, Kevin Tran, Brandon Cogswell, Russ McMullen
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