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Luther Brookdale Mazda - Service Center

Brooklyn Center, MN

4.6
942 Reviews

942 Reviews of Luther Brookdale Mazda - Service Center

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November 08, 2020

Great job by Dallas to understand the problem and find a solution. Appreciate immensely that the dealership stepped up and took care of the situation the way they did. More

by AANDMERICKSON
Recommend Dealer
Yes
Employees Worked With
Dallas Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Tran
Nov 14, 2020 -

Luther Brookdale Mazda responded

Thank you for sharing your experience. We love happy guests.

November 06, 2020

Great people, on time completion and good communication throughout the process.I am a man of few words and unable to write more.Thanks U More

by Mark
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dallas Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2020 -

Luther Brookdale Mazda responded

Nothing else necessary. Thank you!

November 06, 2020

I have worked with Kevin on most of my visits and find him to be so kind and helpful each time. He always helps me if I have a question about something. More

by COZYMOLLY
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kevin Tran
Nov 14, 2020 -

Luther Brookdale Mazda responded

Thank you for entrusting us with your vehicle.

November 05, 2020

Bought our car there and always have been completely satisfied with the service. Staff and garage staff are always friendly and courteous of each client More

by lowellclr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mandy Mikolichek
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 30, 2020

Great communication, excellent service, Always willing to help you. fully recommend for your vehicle! also the location is great and convenient, they always communicate what's is the best alternative for you More

by Giovanni
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Tran
Nov 14, 2020 -

Luther Brookdale Mazda responded

Thank you so much. We really appreciate you.

October 30, 2020

Dallas has assisted me twice and been the most professional. The time my car has been in service has always been shorter than expected. The COVID precautions are excellent and much appreciated. More

by DDSEPPALA
Recommend Dealer
Yes
Employees Worked With
Dallas Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2020 -

Luther Brookdale Mazda responded

Thank you for letting us take care of your vehicle. We appreciate it.

October 27, 2020

I've had 2 cars that I have purchased and serviced with Brookdale Mazda. The service team is quick, smart and kind! The pricing is fair and the new facility is beautiful!! More

by Kpete
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mandy Mikolichek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dallas Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Tran, Brandon Cogswell
October 26, 2020

Love Luther Mazda! Super friendly and professional Team Members. Knowledgeable staff. Adam runs a great dealership. Vehicle was done in time quoted. Very Covid safe too. More

by RICKHINTZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dallas Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Tran, Brandon Cogswell
October 26, 2020

I have been happily working with Eric Palmer for 12 years now and have remained a loyal customer of Luther Brookdale Mazda because of it. More

by Alejandro Perez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Eric Palmer
October 26, 2020

I forgot to set up an appointment to test out cars for a lease however Rania was able to assist me. Her and Sean made leasing a car unbelievably easy with great customer service More

by zwilson87
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Mahbubani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rania Al-Najjar
5.0
This rating includes all reviews, with more weight given to recent reviews.
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