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Luther Brookdale Mazda - Service Center

Brooklyn Center, MN

4.6
942 Reviews

942 Reviews of Luther Brookdale Mazda - Service Center

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August 27, 2023

Outstanding experience! Chris and his colleagues completed the scheduled service quickly and they thoroughly explained everything that they did. Thank you! More

by MICHAELRMOEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Larson
August 24, 2023

We’re just coming in for an oil change took way too long. Shouldn’t take over an hour to do an oil change. More

by cntgril46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
4.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Garvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abiola Runsewe
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 17, 2023

Not to happy with the car that I brought no no breaks I have to pay for new breaks and they did. Pay me back what I spend More

by gina7921
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Department
2.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Shragg
1.0
This rating includes all reviews, with more weight given to recent reviews.
August 15, 2023

As soon as I walked into the door, I was treated with respect and attention. More

by OLEKSIYNYEVERKO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Mahbubani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rania Al-Najjar
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 14, 2023

Great experience, very happy with Luther Brookdale Mazda. This is my second Madza3 that I purchased from them. Due to the great service I've received the last thirteen years with my other car I'll glad to More

by barbarajasinski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Garvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 13, 2023

Alex from sales is great! Like the dealership EXCEPT the phone system!! Worst I have ever experienced!!!!! More

by theft
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Rensch
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 11, 2023

We are very happy with both the service and sales. Scott Schragg was very helpful with sales, and we still talk when I visit the dealership for maintenance and service. Would buy a vehicle here agai More

by dkagan
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Shragg
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 10, 2023

Completion of the work took a while, but I was pleased with the communication and final outcome. More

by DTH4040
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris in Service Dept
July 30, 2023

First oil change, they make it a smooth and quick process - just like when purchasing. More

by cforsberg9202
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Rensch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Rothers
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 27, 2023

Your Finance department is terrible. They do not explain things to be understood. Only to sell more. The loan I took, I havn't been contacted and its been 40 days. NO information. I More

by ROSSROSENTHAL
Recommend Dealer
No
Employees Worked With
Chad Walczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
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