Luther Brookdale Mazda - Service Center

The oil change was done promptly. The technician was very friendly and helpful explaining what was done, and reviewing all the details and why they couldn't wash the vehicle that day (too cold) very friendly and helpful explaining what was done, and reviewing all the details and why they couldn't wash the vehicle that day (too cold) More

When I took my car (new Mazda cx3) in the dealer due to some audio issue, Kevin figured out immediately that a fuse was missing in the fuse box which was originated by the manufacturer. The issue was res some audio issue, Kevin figured out immediately that a fuse was missing in the fuse box which was originated by the manufacturer. The issue was resolved right away! Thanks to his professional knowledge. Also, very thanks to Alex who helped me this all the way. More

Service guy was awesome. Someone FINALLY HEARD ME! The problem was real, not imagined, like so many think us women do when it comes to vehicles. Aside from several attempts to get to the root of the issue problem was real, not imagined, like so many think us women do when it comes to vehicles. Aside from several attempts to get to the root of the issue of my car going dead for no apparent reason, service was always pretty darn good! But Kevin Tran was awesome! More

I apparently needed to be more specific. So, here goes. The service reps are friendly. Dallas is the best. The floor was clean, there were no dust on the walls. Seats were comfortable. Tv was playing HGTV The service reps are friendly. Dallas is the best. The floor was clean, there were no dust on the walls. Seats were comfortable. Tv was playing HGTV which was fine. Interesting to see the projects they are working on. The weather outside was gloomy and cold but I’m sure they couldn’t control the weather. The rest room was tidy and neat. Not like gas station loos... Ooof! I really liked the wood flooring in the service reception area. In terms of the actual service it was quick and easy. Text updates were a nice touch. Very covid-aware with car and key sanitization. I hope this is specific enough to post this review now that I’ve modified it half a dozen times! More

Great service every I go there the service people are awesome to work with. Always courteous very friendly great people skill,working with Kevin or Dallas Is always a pleasure. Thanks guys! awesome to work with. Always courteous very friendly great people skill,working with Kevin or Dallas Is always a pleasure. Thanks guys! More

Good and on time, affordable price. They're message me every detail of my car. Waiting room is nice and clean .Very good customer service. every detail of my car. Waiting room is nice and clean .Very good customer service. More

Great service! I was in for an oil change and the service was great and the staff very friendly! We love our Mazda! Thank you! service was great and the staff very friendly! We love our Mazda! Thank you! More

The service was good. The fact that I need to add a minimum amount of words is ridiculous. Also, stop asking for a review, if I don't want to write one then I shouldn't be getting emails a few times a minimum amount of words is ridiculous. Also, stop asking for a review, if I don't want to write one then I shouldn't be getting emails a few times a week over a month after my service. More

Great service! Your service department is always so courteous. I appreciate his professionalism and they even walk you out to point out where they left the car in the lot. courteous. I appreciate his professionalism and they even walk you out to point out where they left the car in the lot. More

Super easy scheduling and communication. We were out of town while our service was being performed and Dallas was great about keeping us updated! Quick response time too! town while our service was being performed and Dallas was great about keeping us updated! Quick response time too! More