Luther Brookdale Mazda - Service Center
Brooklyn Center, MN
942 Reviews of Luther Brookdale Mazda - Service Center
Attentive staff, and service was completed by the time promised. Waiting area was set up well for COVID. I was only getting an oil change and maintenance so I also appreciated the free car wash! promised. Waiting area was set up well for COVID. I was only getting an oil change and maintenance so I also appreciated the free car wash! More
All involved were very customer driven and transparent through out the entire process. It was clear they had my best interests in mind and wanted what was best for me. through out the entire process. It was clear they had my best interests in mind and wanted what was best for me. More
This is the third time I've brought my car in to fix a problem with the brakes they installed, and they still haven't fixed it. In addition, while every customer wore a mask indoors, a number of emplo problem with the brakes they installed, and they still haven't fixed it. In addition, while every customer wore a mask indoors, a number of employees did not. More
Kevin and Dallas has always been superstars in my eyes. They always take very good care of me and my car. I am still waiting for me weather mats from Sal for almost 5 years now. He makes promises he NEV They always take very good care of me and my car. I am still waiting for me weather mats from Sal for almost 5 years now. He makes promises he NEVER ever keeps. More
Amazing service, as always! Friendly, helpful and on time service for my vehicle. Mandy and all on the service team are great! I highly recommend. service for my vehicle. Mandy and all on the service team are great! I highly recommend. More
Eric was fabulous to work with. I drove cross town to buy my car from him. He cares, listens and works hard to get the car you want at a good price. He has your back. Sean was fabulous too! He spent a lo my car from him. He cares, listens and works hard to get the car you want at a good price. He has your back. Sean was fabulous too! He spent a lot of time explaining everything to me! This dealership is the place to go to! More
Excellent service and partnership!! Forgot my coupons at home and Dallas said no problem and he honored it!! I will definitely be back for Apple play install home and Dallas said no problem and he honored it!! I will definitely be back for Apple play install More
I always receive excellent service here. Super helpful and honest staff! Dallas is always honest and friendly. He goes above and beyond to make sure the customer is happy. A few months ago I got new tires and honest staff! Dallas is always honest and friendly. He goes above and beyond to make sure the customer is happy. A few months ago I got new tires and drove home but noticed my car was shaking. When I got home I called and let him know of the concern. I told Dallas I couldn't go back to the dealership because I had to work for the day so he had someone come and pick up my car from home, free of charge and no questions asked. Within a couple hours, the alignment was fixed and the vehicle was back at my house. This is why I will continue doing business with Brookdale Mazda. The customer service is unbeatable! More
Eric Palmer was great to work with. I was in getting an oil change on my 2019 CX-5 & Eric approached me with a deal to move up to a 2021 that I couldn't refuse. He made the entire process easy and located oil change on my 2019 CX-5 & Eric approached me with a deal to move up to a 2021 that I couldn't refuse. He made the entire process easy and located the color I wanted (Luther didn't have one in stock). Eric was thorough in explaining the new features, he has superb knowledge of the Mazda vehicle features. It was a pleasure working with Eric. More