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Luther Brookdale Mazda - Service Center

Brooklyn Center, MN

4.6
942 Reviews

942 Reviews of Luther Brookdale Mazda - Service Center

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July 19, 2021

I always get courteous and fast service at this location. I am never sold what I do not need and advised of any recalls that may have occurred. More

by robinsontd1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mandy Mikolichek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dallas Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Tran
July 16, 2021

Great service - fixed my issuesa a a a a a a a a a a a a Great service - fixed my issues a a a a a a a a a a a a a a b b b b b b b More

by t115332
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Kevin Tran
July 15, 2021

As always, Luther Brookdale Mazda provided nothing but First class service. The service tech also was able to find it and apply some coupon discounts. More

by DUNCANDOO1054
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2021 -

Luther Brookdale Mazda responded

Thanks so much. We appreciate your business and loyalty.

July 14, 2021

I hope I will remain as happy as I currently am with this vechicle. Melissa was fabulous and continues to be a sales rep I would reccomend. More

by VFLAND
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mandy Mikolichek
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 11, 2021

I paid 160.00 for a professional diagnosis on the cause of rear ratteling coming from my mazda 3. All recommendations were repaired, the ratteling is still present. I am very dissatisfied the service techs More

by ilovebbunch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Cortezz
Jul 12, 2021 -

Luther Brookdale Mazda responded

Thank you for sharing your experience. It's obviously not what we want to hear, but we can't help you if we don't know. Unfortunately, though we try to be thorough, sometimes things in car repairs aren't what they first appear, and we have to dig deeper. Please give us a call, and feel free to talk to our service manager, Mandy, or Cortezz, your service advisor. We are committed to exceeding your expectations. Thank you!

July 10, 2021

Great experience! They took care of us by giving us a free loaner vehicle while our car was out of commission. They also have great customer service! More

by mattjohantgen0102
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2021 -

Luther Brookdale Mazda responded

Thanks for entrusting us with your vehicle. We appreciate your business and loyalty.

July 09, 2021

I had great service with a professorial and courteous staff. The dealership is pet friendly so I was able to bring in my puppy while I waited. More

by perpultj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2021 -

Luther Brookdale Mazda responded

Thank you for entrusting us with your vehicle and your pet! We appreciate your visit and your business.

July 06, 2021

Great sales, service, communication and facility. I highly recommend Luther Mazda. Why do I need to write 25 words? I wish I could review this site. More

by RachelVBernstein
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mandy Mikolichek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dallas Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Shragg, Kevin Tran
Jul 12, 2021 -

Luther Brookdale Mazda responded

Thanks Rachel. We appreciate your business and loyalty. Sorry about having to write 25 words, we are working on that issue.

July 03, 2021

Always friendly, they know me in the service area great people! More

by brbrwgnr55
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mandy Mikolichek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dallas Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Tran
July 02, 2021

I'm very pleased with my new Mazda 3. Eric P. was attentive to my car buying needs every step of the way. I would highly recommend Luther Brookdale Mazda to anyone shopping for a new vehicle! More

by DOMJANLUKE
Recommend Dealer
Yes
Employees Worked With
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