Luther Brookdale Mazda - Service Center

The service was pretty good, didn’t wait for a long time, good place for waiting good place for waiting More

Luther Mazda stepped up and took care of a problem I was having with the warranty company supplying the upholstery warranty. The company was trying to not cover the issue I was having with the driver's seat having with the warranty company supplying the upholstery warranty. The company was trying to not cover the issue I was having with the driver's seat leather. Luther took care of it and honored the warranty. Got it repaired and looks good as new :) More

Chris Mosher has been a standup service manager. His substitute while out, Jen Peterson did not have the decency to interact directly with me and attempted to shift responsibility for the fault to my ha substitute while out, Jen Peterson did not have the decency to interact directly with me and attempted to shift responsibility for the fault to my having “something under the seat.” Vehicle now has a “passenger bag off” light that continues to remain on and does not go off after ignition is activated. Mazda North America verified on 12/7 that light should turn off even with no passenger occupying seat. Will need to return car for third time. Kevin (service advisor) was excellent in opposite contrast to brand new service manager to which I was first assigned (John). Dealer seems to have few Mazda loaners but at my insistence scrambled to find a suitable Mazda while they kept my vehicle for approximately one week during what ultimately was an air bag module replacement repair decision. Disappointed and dissatisfied that my new car has had several issues since my purchase in full. More

Great service, fast and efficient. Friendly workers who were there to help me! Thank you were there to help me! Thank you More

I have always had great success and luck at Luther Brookdale Mazda. Every service writer has always been professional and very friendly. They always get the job done right the first time. Brookdale Mazda. Every service writer has always been professional and very friendly. They always get the job done right the first time. More

I had a great experience and will take my car back when I am due for another check-up. am due for another check-up. More

I went in for my tire pressure. I was in and out within fifteen minutes. As usual, the service was impeccable. fifteen minutes. As usual, the service was impeccable. More

Went well thanks for your service yet I waited for over an hour but they did accommodate the date for me since I was going out of town an hour but they did accommodate the date for me since I was going out of town More

Excellent level of customer service my service advisor went above and beyond to address our needs and concerns we will work with him in the future highly recommend Luther Brookdale mazda went above and beyond to address our needs and concerns we will work with him in the future highly recommend Luther Brookdale mazda More

Luther Brookdale Mazda is far superior to any other dealership in every way. Every one you encounter is friendly, knowledgeable, personable and genuinely caring. From the time you call to schedule your dealership in every way. Every one you encounter is friendly, knowledgeable, personable and genuinely caring. From the time you call to schedule your appointment to the time your service is completed you receive quality service. More