Luther Brookdale Mazda - Service Center

Great experience, wonderful salesperson, I would definitely buy another car there. First Mazda experience ever!! definitely buy another car there. First Mazda experience ever!! More

Great customer service all around. Everytime I have come here they have been very transparent and informative regarding services rendered and suggested services. Everytime I have come here they have been very transparent and informative regarding services rendered and suggested services. More

Great people they come to you right away to get to what you need to get done you need to get done More

A service technician scheduled my SUV for door ding repair, and also lined up a loaner car. Great! Then, late in the day - after my callls to find out if my vehicle was repaired went unanswered I dro repair, and also lined up a loaner car. Great! Then, late in the day - after my callls to find out if my vehicle was repaired went unanswered I drove home a calling again and leaving a message that I was taking the long way home just in case I my car was ready. After I got home, I got a call to tell me repairs were not done - the program I purchased did not cover because the paint was cracked. The next day I got a call asking me to call the dealership before I came to pick up my car. When I called I learned that a security guard damaged my car the night before. It took until yesterday - 18DAYS- to learn what was being repaired, where the car was. I still do not know when it will be ready for pickup. Called to the device tech and service manager went unanswered. Or vague voice messages were left. I got answers when I threatened to get legal counsel. More

Pleasant service. Clean facilities. Friendly staff. Wait time is acceptable. Many thanks and will return Clean facilities. Friendly staff. Wait time is acceptable. Many thanks and will return More

My experience was very good, I got the car I wanted and Amelia was helpful on all my questions. The whole experience was pretty easy, and I did not feel as if I was pushed to make a decision before I felt Amelia was helpful on all my questions. The whole experience was pretty easy, and I did not feel as if I was pushed to make a decision before I felt comfortable. So far my car has been running very well. When I took the car in for a temporary noise the Service department were very helpful and told me what it might have been. Also to bring it back with any other issues. More

The visit was very easy. The process was explained to me and my questions were answered. It didn’t take long and the waiting area was pleasant. I was treated very professi The process was explained to me and my questions were answered. It didn’t take long and the waiting area was pleasant. I was treated very professionally. More

Very nice and productif people with smile and performance work and respectful staff happy with mazda work and respectful staff happy with mazda More

I was completely surprised by how fast everything was done, great job of under an hour. done, great job of under an hour. More

Luther Brookdale Mazda is a beautiful, clean location. They provide excellent services with very friendly staffs members. They provide excellent services with very friendly staffs members. More