Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Luther Brookdale Mazda - Service Center
Brooklyn Center, MN
942 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
942 Reviews of Luther Brookdale Mazda - Service Center
Sort by
January 08, 2023
I just went in for an oil change, but found the experience very pleasant and reassuring. I have an older car, so I'm not exactly on a maintainence schedule I can figure out and was happy to be told experience very pleasant and reassuring. I have an older car, so I'm not exactly on a maintainence schedule I can figure out and was happy to be told I had some due. All my fluids were checked and an inspection was done that found a cracked belt which also was replaced. I found the price to be very reasonable. The only disappointment was that all my tires were filled to 10 pounds less than they were supposed to be, but that was an easy fix. More
by 1snoopfish
Verified Customer
January 08, 2023
Good service, clean, good attention attention attention attention attention attention attention attention attention attention attention attention attention attention attention attention attention attention attention More
by fliatierradeleste
January 07, 2023
The people I had interaction with were all helpful and friendly. Was given a vehicle to use while the service was performed on my vehicle for no charge. Price even ended up slightly less than what was ori friendly. Was given a vehicle to use while the service was performed on my vehicle for no charge. Price even ended up slightly less than what was originally proposed. More
by PAUL.MINER
January 07, 2023
I would definitely recommend the service center; however, I am disappointed in its ability to honor a bundle of oil purchases I made with my new car. I was told they are expiring this month, not having been I am disappointed in its ability to honor a bundle of oil purchases I made with my new car. I was told they are expiring this month, not having been used. Why would there be an expiration date?! More
by GREGORYHEINECKE
Employees Worked With
January 06, 2023
I was treated poorly and I feel I was scammed given I had to come in 4 weeks in a row. Came in for service worth $100 and ended up paying $2,000 worth of service. Poor service and I feel you are untrustworth to come in 4 weeks in a row. Came in for service worth $100 and ended up paying $2,000 worth of service. Poor service and I feel you are untrustworthy people. More
by gf120581
January 03, 2023
the best experience i have had buying a car. Everyone was great to work with. Especially service manager - Dallas. Everyone was great to work with. Especially service manager - Dallas. More
by nelson.christineanne
January 02, 2023
Dallas is great to work with. Dallas is great to work with. Dallas is great. Dallas is great to work with. Dallas is great. More
by aprilhavlik
Employees Worked With
December 27, 2022
It’s a long story, short version-car was in for check engine light, low oil pressure.(had an oil change less then one month prior at the dealership) After waiting 5 hours, car was “fixed”. 10 miles from engine light, low oil pressure.(had an oil change less then one month prior at the dealership) After waiting 5 hours, car was “fixed”. 10 miles from dealership, check engine light came back on, so I drove back to dealership. Was told no rental cars available, had to call for ride home. I live 46 miles from dealership. Car was there for a week before they even looked at it. Service advisor told me it was good to go, but I had a notification on the app stating “engine malfunction” I asked how it can be fixed when I had just gotten that notification. He tried to tell me the app is delayed 24 hours! Really!! When I finally could come get my car, it was buried in 6 inches of snow! So no rental, no updates, no explanation of how the problem could happen in the first place..I could go on and on! Not happy with the service at all!! More
by LPETERSON08
December 26, 2022
Excellent support and personal communication on status updates very much appreciated it’s customer first updates very much appreciated it’s customer first More
by rlen007
December 23, 2022
I knew this was going to be a hard fix, (I'd been struggling with it for quite awhile). When the first attempt didn't work (the check engine lite came back on) Dallas (the service person) took the struggling with it for quite awhile). When the first attempt didn't work (the check engine lite came back on) Dallas (the service person) took the car back and tried something different. The second fix worked. More
by jfitz392
