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Luther Brookdale Mazda - Service Center

Brooklyn Center, MN

4.6
942 Reviews

942 Reviews of Luther Brookdale Mazda - Service Center

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January 17, 2023

Dallas was wonderfulas usual. He is always kind and helpful.Thank you for a pleasant visit. More

by KIMBERLEYANGIER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dallas Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 17, 2023

Amazing service! Love it there! They always do the best they can to help me! More

by EDLU6127
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Walczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Mahbubani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dallas Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 17, 2023

I have always received excellent customer service at this facility. Dallas was very helpful when my vehicle serviced. More

by AWNGM6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dallas Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 14, 2023

I have always been impressed with the service I get at this dealership. Dallas has been the best. More

by poodleattitude
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dallas Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 14, 2023

My service person was curtious and helpful when getting my vehicle serviced. Etc etc etc More

by TIPOTANA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dallas Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 14, 2023

Very generous and trusting far as getting the job done. Not to mention very courteous! More

by duboisparis28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abiola Runsewe
1.0
This rating includes all reviews, with more weight given to recent reviews.
Reggie Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Dietz
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Williams
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cortezz service department
January 13, 2023

It was fast and the costumer service was great! I would definitely visit them again for my next service! More

by BETAN046
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dallas Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 13, 2023

Great service, very friendly staff, always willing to help with anything that they are capable of. More

by HOBBSNICK00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abiola Runsewe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Dietz
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 10, 2023

Very cool and good dealership. I have not had any issues with them as they are very cool and good. More

by ELLIN332
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dallas Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 09, 2023

I normally have a good experience here but if my last visit was my first I would never come back. I was quoted and hour and half and was there for over three hours (despite having an appointment). I was More

by jgoodsell02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/A
Jan 19, 2023 -

Luther Brookdale Mazda responded

Thank you for sharing your experience. We always try to exceed our guests' expectations, and obviously, we fell short here. Please call into our service department, and ask to speak with Chris, our Service Manager. We'd like to invite you back, and make sure this time, we exceed your expectation. Thanks again.

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