Luther Brookdale Mazda

When I need a car in the future, I will for sure be back to Sam. I am also referring people to him. He is fantastically friendly, helpful, courteous and honest. I also love his tell it like it is, no hassle to Sam. I am also referring people to him. He is fantastically friendly, helpful, courteous and honest. I also love his tell it like it is, no hassle/haggle relationship. This all at the same time you really feel like he's doing the best for your family. More

They mad me feel good about my decision about buying my new mazda5 5 dor. They answered all of my questions, made sure that all the options were what I wanted. I also got the winter floor mats, and the t new mazda5 5 dor. They answered all of my questions, made sure that all the options were what I wanted. I also got the winter floor mats, and the trunk guard added on. I love my mazda 3 5 door. More

I got the pricing over the phone when I made the appointment and that's exactly what it cost. (I did not compare pricing with any other dealership.) Everyone I spoke with throughout the entire proc appointment and that's exactly what it cost. (I did not compare pricing with any other dealership.) Everyone I spoke with throughout the entire process was polite, friendly and professional. I would not hesitate to have service work done at this dealership in the future. My car is running great! More

I love going to Luther Brookdale Mazda for service with my Mazda 6. They are definitely not the closest Mazda dealership to my home but I have been bringing my car to them since the purchase of my car and my Mazda 6. They are definitely not the closest Mazda dealership to my home but I have been bringing my car to them since the purchase of my car and those extra few miles difference is well worth it. They have a great staff that treat you as if you were their only customer. More

First of all the sales guy was good, the people that were First of all the sales guy was good, the people that were behind him were ok at best. It took them like 3 hours to process my loan even though I wa First of all the sales guy was good, the people that were behind him were ok at best. It took them like 3 hours to process my loan even though I was pre-approved, I was there from like 10am to 2:45 pm and that's with finding the car that I bought in the first 30 minutes. The manager almost lost my buisness over $200 dollars trying to talk down my trade-in.I was offered $7,700 at a couple other dealerships, Luther only wanted to give me $7000. I had to argue with the manager for 15 minutes to get $7600 for it, I was just about to walk out but decided to take the $100 loss on my 2004 Ford Explorer that they are now selling for $11,990. That makes me wonder how good of a deal that I actually got. They also claim to have the best price, not true I found over 10 cars locally that had less miles and were also cheaper. I bought the 2004 Explorer 3 years ago for $10,000 with 48,000 miles now it has 82,000 miles on it and they will probably get some sucker to pay $11,900 for it, how could they possibly be considered a best price dealer. I bought two cars from luther a few years ago and their way of buisness suretook a turn for the worse. More

I received excellent service. I originally went to the Honda dealership (Luther) and the employee there suggested I look at the Mazda's as it fit my needs and what I was looking for better. I really appr Honda dealership (Luther) and the employee there suggested I look at the Mazda's as it fit my needs and what I was looking for better. I really appreicated that they worked together so well. I love my new car and the folks at Mazda were thorough, execllent and took very good care of me. More

2010 Mazda 3 (purchased at Luther Brookdale, March 2009) 15K (+3K) miles maintenace service. Service associate made me aware of and had me take advantage of available service charge discount. Work complet 15K (+3K) miles maintenace service. Service associate made me aware of and had me take advantage of available service charge discount. Work completed in less than 2 hours and service rep went over all the actions taken. I live (drove from) in Rochester, MN. All of the above was GREATLY APPRECIATED. More

I had car trouble in the horrible heat. There was nothing leading up to it but when I went into my car to start it, it did nothing. I checked the flashing light in my car's manual to understand it w nothing leading up to it but when I went into my car to start it, it did nothing. I checked the flashing light in my car's manual to understand it was a security issue. I called the service department and talked to Tim. He explained my battery could be dead or the chip in my key was not recognized by my car. When I tried to jump the car and that didn't work, I called Tim back. The service department had already closed and since Tim was still in the building he accepted my call and hooked me up with a towing company that would bring my car to their dealership. Throughout the years (this is my second Mazda), I have been very pleased with the service I get at Brookdale Mazda Mitsubishi and would most certainly recommend them without reservation! More

Chad is an excellent Dealer. He was very helpful during the search process and did everything in his power to help me. We were able to secure the vehicle that I wanted, along with the monthly payment (lea the search process and did everything in his power to help me. We were able to secure the vehicle that I wanted, along with the monthly payment (lease) that I was hoping for. I would be happy to recommend Chad to anyone and everyone (and will). More

Every visit is a pleasure, even when I have to do some unexpected repairs. The guys all know me and greet me...a friendly place! And I think the fact that I have 220,000 miles on my Galant tells the whole unexpected repairs. The guys all know me and greet me...a friendly place! And I think the fact that I have 220,000 miles on my Galant tells the whole story. Great car, great service! I'd recommend them to anyone. More