Luther Brookdale Honda - Service Center
Brooklyn Center, MN
4,095 Reviews of Luther Brookdale Honda - Service Center
I had my brakes checked and the lug nut tool was not returned in its case. I am waiting for a manager to call me back. I asked at the time if it was returned and I was told it was put back in the compar returned in its case. I am waiting for a manager to call me back. I asked at the time if it was returned and I was told it was put back in the compartment it is kept in. The case was empty. This is not the first time this has happened at the brookdake honda. More
I bought my car at this dealership and continue to have my car serviced here. my car serviced here. More
Service area had wonderful customer service, nice and clean. I would bring back my vehicle for service clean. I would bring back my vehicle for service More
Brought my car in for warranty work. Was very impressed with the communication we received from the technician both before and after the work was completed. They also did a complete chec Was very impressed with the communication we received from the technician both before and after the work was completed. They also did a complete check of the car and made a suggestion on something we could have done and what the cost would be. Unfortunately we did not have time to do it that day but I'll definitely be taking my car back because I felt like the technician was very honest and not pushy at all! More
They do a good job and on time. Comfortable waiting area too. I like the car wash. Comfortable waiting area too. I like the car wash. More
Excellent customer service timely and quality performance. Explained the problems and what need to be fixed. performance. Explained the problems and what need to be fixed. More
Excellent service waiting area. Techs give immediate notifications when done. Even got to use a dealership conference room for a business TEAMS meeting where I needed quiet area. Techs give immediate notifications when done. Even got to use a dealership conference room for a business TEAMS meeting where I needed quiet area. More
We had service completed for around $2000. 00. picked up our car and drove home, noticed steam coming from hood- appears the tech did not put the radiator cap on correctly and we lost antifreez 00. picked up our car and drove home, noticed steam coming from hood- appears the tech did not put the radiator cap on correctly and we lost antifreeze...Honda towed the car back and had a tech verify there was not damage. We went back to get car and found it curious that we were never offered an apology for the issue or inconvenience. We were told that there was no charge for this service. Very odd for this dealership.... More
Customer service was excellent as always. The only issue I had was the price of my job as it was too high and failure of accord evaporator as my AC was not working. The only issue I had was the price of my job as it was too high and failure of accord evaporator as my AC was not working. More
Very courteous, prompt and responsive. Made for a much more pleasurable experience. Will return as necessary Made for a much more pleasurable experience. Will return as necessary More