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Luther Brookdale Honda - Service Center

Brooklyn Center, MN

4.4
4,095 Reviews

4,095 Reviews of Luther Brookdale Honda - Service Center

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August 10, 2023

I had my brakes checked and the lug nut tool was not returned in its case. I am waiting for a manager to call me back. I asked at the time if it was returned and I was told it was put back in the compar More

by judy.weigel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure you could check the records
August 10, 2023

I bought my car at this dealership and continue to have my car serviced here. More

by lynncour
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Jelle
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 08, 2023

Service area had wonderful customer service, nice and clean. I would bring back my vehicle for service More

by youaholmes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cy Bongiovanni
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 08, 2023

Brought my car in for warranty work. Was very impressed with the communication we received from the technician both before and after the work was completed. They also did a complete chec More

by webersandrak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pao Xiong
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 08, 2023

They do a good job and on time. Comfortable waiting area too. I like the car wash. More

by Hopelegal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Pinc
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 08, 2023

Excellent customer service timely and quality performance. Explained the problems and what need to be fixed. More

by Addisalem tadesse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Parmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 08, 2023

Excellent service waiting area. Techs give immediate notifications when done. Even got to use a dealership conference room for a business TEAMS meeting where I needed quiet area. More

by pjlsml
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pao Xiong
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 08, 2023

We had service completed for around $2000. 00. picked up our car and drove home, noticed steam coming from hood- appears the tech did not put the radiator cap on correctly and we lost antifreez More

by lpauly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Bear
4.0
This rating includes all reviews, with more weight given to recent reviews.
August 07, 2023

Customer service was excellent as always. The only issue I had was the price of my job as it was too high and failure of accord evaporator as my AC was not working. More

by MUNEEB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cy Bongiovanni
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 05, 2023

Very courteous, prompt and responsive. Made for a much more pleasurable experience. Will return as necessary More

by ddennis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Boyce
5.0
This rating includes all reviews, with more weight given to recent reviews.
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