Luther Brookdale Honda - Service Center
Brooklyn Center, MN
4,095 Reviews of Luther Brookdale Honda - Service Center
First time in for service on a new vehicle, not purchased from this dealership. Ben Wysocki was respectful, courteous, professional. When I requested full synthetic oil change, he indicated the factory recom from this dealership. Ben Wysocki was respectful, courteous, professional. When I requested full synthetic oil change, he indicated the factory recommended synth blend met all requirements, and would provide a savings in cost. More
The staff were extremely helpful and did an exceptional job with communication. It has been by far the best customer service I have experienced while visiting a place of business in some time. job with communication. It has been by far the best customer service I have experienced while visiting a place of business in some time. More
I have had nothing but awesome experiences at Luther Brookdale Honda. I bought my car from there and return every time I need a service. Many places you go, especially as a woman, treat you as if you kn Brookdale Honda. I bought my car from there and return every time I need a service. Many places you go, especially as a woman, treat you as if you know nothing and some literally make fun of you as you stand there. The people I work with at Brookdale actually take the time to teach me what's happening with my car if I don't understand something or have questions. I've had to do a lot of small fixes on my own with various cars so I'm not a complete dunce but I won't pretend to be any kind of car expert...and they take that as an opportunity to teach not tease. More
They delivered great service. The job was done on time. I highly recommended Luther Brookdale Honda service. I will give them my business again. Thanks! I highly recommended Luther Brookdale Honda service. I will give them my business again. Thanks! More
Service department is excellent. Ben was very helpful and informative. The estimated time for service is on time or sooner than expected which is very considerate. informative. The estimated time for service is on time or sooner than expected which is very considerate. More
I have brought my Honda Civic to Brookdale Honda since I bought it brand new in 2001. They have done all the maintenance. I am a very satisfied customer. They go far beyond what expectations I have had f bought it brand new in 2001. They have done all the maintenance. I am a very satisfied customer. They go far beyond what expectations I have had from previous dealers. More
Always gave me good information on repairs needed. Example, 175,000 miles on my rear brakes before I needed my first replacement - could have done sooner and I would not have known. That brings me ba Example, 175,000 miles on my rear brakes before I needed my first replacement - could have done sooner and I would not have known. That brings me back again and again. Thanks Maurice More
I bring all my Honda's to Brookdale Honda for service. Everything is always ready for my arrival and departure, making service a breeze. I recently had the timing belts and water pumps changed on both my Everything is always ready for my arrival and departure, making service a breeze. I recently had the timing belts and water pumps changed on both my Acura TL and Honda Oddysey. Both times, the dealership made sure to mention the internet coupons, helping me to save $100 per service! Each time, they had a free rental car prearranged and it was mere minutes on both sides of the transaction. Great job guys! More
From our first visit to Brookdale Honda prior to purchasing our 2009 Accord, we found employees friendly and helpful. This has carried forward to the service department, where we are always treated purchasing our 2009 Accord, we found employees friendly and helpful. This has carried forward to the service department, where we are always treated fairly and the work done has always been excellent. Our most recent visit was no exception, as we were taken care of promptly, all staff we dealt with were very courteous and the work done was excellent. More
Shane was very helpful in making sure my service was taken care of right away, didn't make me feel bad about being so far past my maintenance minder, and identified that I could use a tire rotation for taken care of right away, didn't make me feel bad about being so far past my maintenance minder, and identified that I could use a tire rotation for optimization of my front wheel drive, even though I was not scheduled for one. As always, a pleasure to work with these guys! More