Luther Brookdale Honda - Service Center

I have come to this dealership for 5 years and have always been treated excellently and have always felt respected and valued. I look forward to working with Maurice. always been treated excellently and have always felt respected and valued. I look forward to working with Maurice. More

Zac explains thoroughly everything that will be done, and any new trouble that is discovered during inspection. I have a problem with the cruise control that it only seems to fail when it is cold, and he sug any new trouble that is discovered during inspection. I have a problem with the cruise control that it only seems to fail when it is cold, and he suggested I make another appointment when the weather is colder (it was in the 40s then) so that they could reproduce the problem. The waiting area is newly remodeled and extremely comfortable and well stocked with free coffee, fruit, and breakfast baked goods. Plenty of outlets for laptops. More

Excellent communications from service rep, new store is very inviting and comfortable for the customers. Customer waiting areas was taken into consideration when the new Honda building was built. Internet very inviting and comfortable for the customers. Customer waiting areas was taken into consideration when the new Honda building was built. Internet service is a must for waiting customers. More

I had a coupon for an oil change at $26.99, I was still charged $35.81 for the oil change. I was contacted by Brian saying I needed additional work done, including spark plugs replaced. Obviously the servi charged $35.81 for the oil change. I was contacted by Brian saying I needed additional work done, including spark plugs replaced. Obviously the service tech never actually checked the spark plugs because they had been replaced by another garage 3 months ago. I got the feeling they didn't actually check the items they wanted me to replace but instead checked to see what hadn't been done because the car has over 227,500 miles on it. More

We had trouble with our 2013 CRV starting about 3 weeks into our lease. I visited the service department twice before they diagnosed the problem. They put in a new battery the second time and I was on my into our lease. I visited the service department twice before they diagnosed the problem. They put in a new battery the second time and I was on my way. Thank you Zac for great service. We enjoy this vehicle so far and look forward to continued great service from this dealership. More

The staff is always friendly, polite, and helpful. The new building is beautiful! Thanks to the service department, my car is well maintained and dependable. I love my Honda! new building is beautiful! Thanks to the service department, my car is well maintained and dependable. I love my Honda! More

Laurel did a great job of explaining everything to me and listening to my concerns with my service. She took the extra time to explain everything and make sure i was 100% satisfied with the work. Great custo listening to my concerns with my service. She took the extra time to explain everything and make sure i was 100% satisfied with the work. Great customer service! More

We own a 2004 CRV and it was in for its 90,000 mile check-up. I let Zac know upon my arrival that I needed to be out of there in a timely manner because of appointments later that afternoon. Even tho check-up. I let Zac know upon my arrival that I needed to be out of there in a timely manner because of appointments later that afternoon. Even though they ran into problems with an after-market trailer harness that he so kindly replaced, I was away and on to my next appointment on time. My experience at Brookdale Honda was stellar!! More

had an oil change. came in w/o an appointment. the new waiting rooms were great. there was no pressure for any additional work i was in and out in less than an hour. the car was even washed. waiting rooms were great. there was no pressure for any additional work i was in and out in less than an hour. the car was even washed. More

My service representative, Maurice Johnson, was very professional in his dealing with me. I especially appreciated the way he presented different repair/maintenance options without applying pressure to professional in his dealing with me. I especially appreciated the way he presented different repair/maintenance options without applying pressure to do certain work. I would definitely recommend the service professionals at Luther Brookdale Honda. In addition, Luther's newly updated customer waiting area is more comfortable and spacious than any other I've ever used. Keep up the good work, and thanks for the coupon! More