Luther Brookdale Honda - Service Center
Brooklyn Center, MN
4,095 Reviews of Luther Brookdale Honda - Service Center
Excellent service. Friendly and honest, at least that's my gut instinct. Honesty with information and being helpful with best repair options are at the TOP of my list . Friendly and honest, at least that's my gut instinct. Honesty with information and being helpful with best repair options are at the TOP of my list . More
Excellent service! This is the dealership we purchased our Honda Pilot and where we have been getting the recommended periodic service since then. This is the dealership we purchased our Honda Pilot and where we have been getting the recommended periodic service since then. More
The recall process was easy. They fixed it, updated me and answered all of my questions. Thanks! They fixed it, updated me and answered all of my questions. Thanks! More
There are now oil foot prints on my drivers side floor mat. I also have oil drips on the hood of my vehicle. Very poor job and I doubt I will be back for any future oil changes. mat. I also have oil drips on the hood of my vehicle. Very poor job and I doubt I will be back for any future oil changes. More
No problems. No surprises. Cy was prompt. Can’t think of much more to say. No surprises. Cy was prompt. Can’t think of much more to say. More
I called to schedule my appointment to replace a small plastic piece. I arrived at the appointment, waited an hour, and was told the part is not in stock. I received an invoice for $0. 10 days later, the plastic piece. I arrived at the appointment, waited an hour, and was told the part is not in stock. I received an invoice for $0. 10 days later, the part was in. I scheduled an appointment and was told it could take up to two hours, which makes me wonder why I need an appointment to replace a a piece of plastic that is smaller than a coaster. Sensing my frustration on this second visit, I was then informed the cost would be $170. I declined and left. Why was I allowed to make an appointment to replace a part when the part is not available? I was surprised the part was not covered by a warranty and was not told I would have to pay until the second visit. I found the consultant Cy to be smug. He cared little about my personal time, and instead showed me files of other cars that need to be serviced. More
Love it, and that is enough said. Anything more would be superfluous and redundant. The end Anything more would be superfluous and redundant. The end More
I had some maintenance work done on my car. They were quick and did a great job They were quick and did a great job More