Luther Brookdale Honda - Service Center

went in for routine oil change and they said plug was stripped and could not put another plug in. I had to trust them that the work needed to be done. so over $400 for oil pan replacement. ouch stripped and could not put another plug in. I had to trust them that the work needed to be done. so over $400 for oil pan replacement. ouch More

The staff make you feel right at home here, and the amenities are the best I've ever seen. I almost forgot I was waiting for an oil change! It's a good place to buy Honda vehicles as well. amenities are the best I've ever seen. I almost forgot I was waiting for an oil change! It's a good place to buy Honda vehicles as well. More

I brought my car in for a recall on the power steering hose and they did the multipoint inspection and found that I needed a tranny flush and brake fluid flush. Because of my schedule, I was 1/2 hour ear hose and they did the multipoint inspection and found that I needed a tranny flush and brake fluid flush. Because of my schedule, I was 1/2 hour early and they took it in right away and completed the recall in less time than I expected. They also did the other service right away and I mentioned a coupon I had at home which they applied to the repair. I am not sure about price but I can't imagine I could have saved much money anywhere else especially if you consider time and effort searching it out. Overall, I got all necessary service, a carwash and was out of there in less time than anticipated initially. More

I scheduled my new Accord for it's first oil change and tire rotation on line, what a slick, easy way to schedule maintenance! I arrived at the new location, WOW! Check in was fast and simple, indoor and tire rotation on line, what a slick, easy way to schedule maintenance! I arrived at the new location, WOW! Check in was fast and simple, indoors out of the elements and was shown to the new customer lounge. I enjoyed a couple cookies and settled in to watch some high school hockey on one of many TV's available. The lounge is so nice I may have to find reasons to stop in to enjoy it even between oil changes. I was in an out in 30 minutes, I wasn't even ready to go to my next destination! Everyone was friendly, helpful and professional. Just one more reason I'm a Honda guy! I look forward to my next visit even though it won't be for some time. Thanks for doing a great job and making it so pleasant. More

Great service, like always. I've been coming here to service my Hondas since 1995, when I purchased my first Civic. I now own a 2012 Fit. Amanda was very helpful, the service was prompt, no effort to se service my Hondas since 1995, when I purchased my first Civic. I now own a 2012 Fit. Amanda was very helpful, the service was prompt, no effort to sell me something I didn't need, a technician showed me how to check radiator fluid levels. I brought it in at 8:55 and drove out at 9:35. Job done, reasonable price, satisfied customer. More

I was overall happy with the experience. The only comment I'd like to make is when I was picking up my car. Since this was my first time at the new location; I wasn't sure where to go afterwards to comment I'd like to make is when I was picking up my car. Since this was my first time at the new location; I wasn't sure where to go afterwards to pick up. While I was standing there waiting, no one else came to ask if I needed any assistance. The person who I was working with when I dropped off the car was Shane. Shane was with another customer; therefore I stood there and waited until he was done. It was about 5 minutes or so, not too long. When he was done all he needed to tell me that my key and paperwork was inside at the service desk. It took him about 5 seconds. I understand that he was trying to give his full attention to the other customer, however, he could've excused himself and quickly point me in the right direction instead of making me wait until he was done. More

I took my 2011 Accord in for a routine oil change and got the air filer and cabin filter replaced per their recommendation. Afterward when I opened by glove box, it dropped open hard as the forgot to put eve the air filer and cabin filter replaced per their recommendation. Afterward when I opened by glove box, it dropped open hard as the forgot to put every back. Brookdale Honda waiting area has snacks, refreshments and Wifi so I can work while waiting for my car. More

Sure, you might spend a little more for service at a dealership, but I'm convinced that you get the best possible care for car. Brookdale Honda has been the only place to service my cars in the past 10 dealership, but I'm convinced that you get the best possible care for car. Brookdale Honda has been the only place to service my cars in the past 10 years. These guys are friendly, professional and know my Honda Accord inside and out. Why would I go anywhere else? Shane was very good about giving me details on the work completed and the results of check points. Kristi was good enough to apply my discount coupons even after the initial paperwork was prepared. I couldn't expect any more from the people I met. I only apologize that I can't remember the gentleman's name who checked me in. I have purchased three of my last four cars from Brookdale Honda. It would have been four of four, but I had to go to their sister dealership in Hopkins once for the right color. I'm a fan. (The new building is pretty nice too!) More

We have purchased 4 Honda cars from this dealership. They have serviced all of them. We have driven each one over 100,00 miles. Their cars are quality and they know how to take care of the vehicle and t They have serviced all of them. We have driven each one over 100,00 miles. Their cars are quality and they know how to take care of the vehicle and the owners. We love the new building. Thanks for the great coffee and cookies. More

Appreciated how Maurice explained the problem and my options. The waiting room is beautiful, too! Was told waiting time would be an hour and a half, and it was done much quicker then that. options. The waiting room is beautiful, too! Was told waiting time would be an hour and a half, and it was done much quicker then that. More