Luther Brookdale Honda - Service Center
Brooklyn Center, MN
4,095 Reviews of Luther Brookdale Honda - Service Center
The new service center feels very luxurious, clean service bay & counters with comfortable seating, good cofffee and plenty to entertain yourself with (while you wait.) The wait was a little long - I service bay & counters with comfortable seating, good cofffee and plenty to entertain yourself with (while you wait.) The wait was a little long - I was expecting to be in and out in less time, but we DID add some additional service while I was there. No pressure though. All around a good experience. More
I went in to get my car checked for a recall, and the windows were not working. They checked the windows and found it was not because of the recall, but because of the generator. They realized I had a windows were not working. They checked the windows and found it was not because of the recall, but because of the generator. They realized I had a warranty which covered the cost of a new generator. Ben was really helpful, along with the other employees. They were all very pleasant to work with, and they made my experience very positive! More
I had routine maintenance done on my 2006 Honda Odyssey and the price came in under estimate & was done when I needed it. I also made a whim purchase of floor mats & they installed those in a matter of mi and the price came in under estimate & was done when I needed it. I also made a whim purchase of floor mats & they installed those in a matter of minutes while I checked out. Would recommend this place to others. More
We totally trust Zack with our cars. He tells us when we have upcoming maintenance and approximately what it will cost us prior to having to bring it in. This helps us plan financially. He is so great at hi have upcoming maintenance and approximately what it will cost us prior to having to bring it in. This helps us plan financially. He is so great at his job. We are very thankful. We have two CRV's one with 205,000 miles and the other with 222,000 miles. Zack has helped us maintain these vehicles and we have gotten great value in our cars because of Zack and the great service department at Honda. Everyone is super. Thank you! The Kiley's More
excellent, prompt, courteous assistance. waited in a excellent, prompt, courteous assistance. waited in a very comfortable environment complete with gratis beverages friendly,clear and patient explana excellent, prompt, courteous assistance. waited in a very comfortable environment complete with gratis beverages friendly,clear and patient explanations of problems. waved good by with a smile! More
There is always this air of familiarity and warm welcome you only get from family and old friends, all at this state of the art facility that blows you away, resulting in wait times that passes quickly due you only get from family and old friends, all at this state of the art facility that blows you away, resulting in wait times that passes quickly due to such a pleasurable experience, and top notch service. More
I have been taking my Honda to this location for some time now and I never have any type of a bad experience. I am very pleased with the quality of work I receive as well as friendly and nice employees t time now and I never have any type of a bad experience. I am very pleased with the quality of work I receive as well as friendly and nice employees that take the time and explain things to you. I would recommend this facility. More
Visited to have routine maintenance completed on my car. Zac always takes care of me with a friendly attitude and a smile. I trust his recommendations for needed service on my vechile completely. The new bu Zac always takes care of me with a friendly attitude and a smile. I trust his recommendations for needed service on my vechile completely. The new building is so awesome and is designed to give the customer a great experience while waiting for their vechile. More
The service was completed as expected in the time allowed. They answered all my questions and I left confident that everything was as it should be. allowed. They answered all my questions and I left confident that everything was as it should be. More
I was experiencing repeated problems with my new Honda CRV. It would not start on 4 separate occasions. Each time I called AAA and then drove it into the dealership. Unfortunately the battery tested fine CRV. It would not start on 4 separate occasions. Each time I called AAA and then drove it into the dealership. Unfortunately the battery tested fine each time. Chad told me the next time this occurred to call him immediately to have my car towed into the dealership. The 4th time this occurred I called Chad and he sent a tow truck. When they examined the battery dead, they were able to see the cause of the repeated problems and subsequently replaced the battery. Chad listened to me, heard my frustration with my brand new CRV and did everything in his power to solve the problem. I am grateful, will continue to bring my car to Brookdale Honda for service and recommend this service department. Thank you. More