Luther Brookdale Honda - Service Center
Brooklyn Center, MN
4,095 Reviews of Luther Brookdale Honda - Service Center
This was the first oil change for this vehicle. I also had questions about the backup sensors and the remote start functions. The oil got changed and my questions were answered. had questions about the backup sensors and the remote start functions. The oil got changed and my questions were answered. More
Zach Schwartz and the entire service department under his leadership is fabulous. He is always welcoming and goes out of his way to see that all my needs and questions are addressed. He offers advice in a leadership is fabulous. He is always welcoming and goes out of his way to see that all my needs and questions are addressed. He offers advice in a nonagressive pushy manner and I truly value his opinion. The service waiting room is warm and friendly. The service I have received there is always prompt and effiecent.. I highly recommend the dealership for all your needs whether it be purchasing a vechilce or getting routine service, they are the best. I have done both and will continue to come backfor all my vehicle needs. Thanks Zach More
Brookdale Honda was busy, but I was in a hurry and they got my oil changed in record time! Laurel was pleasant and efficient. A great experience. got my oil changed in record time! Laurel was pleasant and efficient. A great experience. More
some how good and bad. i hate communit=cate withthe some how good and bad. i hate communit=cate withthe employee sometimes,but i quiet like the lady in the couter room becuase she is nice talking unlik some how good and bad. i hate communit=cate withthe employee sometimes,but i quiet like the lady in the couter room becuase she is nice talking unlike the people in the service room ..they look unfriendly to me... More
First I would like to congratulate you on your new building; it's very customer-oriented; nice seating area with coffee and snacks. I had warranty work completed on my Honda Pilot. The staff was ver building; it's very customer-oriented; nice seating area with coffee and snacks. I had warranty work completed on my Honda Pilot. The staff was very courteous and thorough. I continued to have the same problem and called Zac and he immediately got me back in and had the issue resolved. Zac apologized for having to come in again, but it wasn't his fault. Just an intermittent issue that needed correction and today I have had no further problems with it. Both my wife and I have purchased new vehicles over the years and will always come back to your dealership in the future. Superior quality, customer service and excellent staff of services techs and service writers (Zac). More
Brought car in for oil change and asked them to check tire pressures. They are always friendly and helpful in answering questions. Service was performed promptly. Waiting area is comfortable. tire pressures. They are always friendly and helpful in answering questions. Service was performed promptly. Waiting area is comfortable. More
New Honda dealership is beautiful and seems built to accommodate the customer. Friendly, prompt service in a first class facility. They always exceed my expectations. Customer lounge is top notch, an accommodate the customer. Friendly, prompt service in a first class facility. They always exceed my expectations. Customer lounge is top notch, and everyone is professional and they respect your time. So glad we bought from Luther Honda, we'll be back next time we buy. More
I was greeted promptly and very friendly The service was handled quickly and completely.I just came in for service on my Honda Ridgeline and I was treated like I wasa VIP Thank you Amanda!!! handled quickly and completely.I just came in for service on my Honda Ridgeline and I was treated like I wasa VIP Thank you Amanda!!! More
Setting up the appointment was friendly and helpful. It was easy to drop my car off. The lounge was clean and spacious. Friendly, timely, and clean. Nice experience. was easy to drop my car off. The lounge was clean and spacious. Friendly, timely, and clean. Nice experience. More
I was told that it could take up to 2 hours to have my vehicle fixed...it took only 45 minutes. I was very impressed. The new waiting room is very comfortable. The service people that I dealt with were vehicle fixed...it took only 45 minutes. I was very impressed. The new waiting room is very comfortable. The service people that I dealt with were great. I will definitely be back! More