Luther Brookdale Honda - Service Center

major engine service had a very unexpected major engine service, Luther Brookdale went out of their way to help me out with expediting service and price. EXCELLENT work. had a very unexpected major engine service, Luther Brookdale went out of their way to help me out with expediting service and price. EXCELLENT work. Huge parries to Shane and Jeremy. More

Service You Can Trust We take our vehicles to the dealership for service and repairs for both our Honda vehicles . The service and experience does not always come togeth We take our vehicles to the dealership for service and repairs for both our Honda vehicles . The service and experience does not always come together, but our advisor Ben Wysocki takes care of any issues that have come up ! This is where this dealership shines, they want you to be completly satisfied with their service! Other dealerships don't have this follow through. More

Health Care Provider Auto service was done in a timely and professional manner. Auto was also available to take home sooner than I thought it would be ready. Howe Auto service was done in a timely and professional manner. Auto was also available to take home sooner than I thought it would be ready. However the most revealing experience was in the waiting room. A service adviser, other than Shane appeared and informed an elderly woman with a walker that the exhaust shields on her auto were loose and a $20.00 clamp could remedy the issue. About the same language was said to me about one year ago, but at RB Honda, Richfield. However, I was told that that both exhaust shields had to be replaced to remedy the problem. These were both very expensive and the advisor just didn't know why they were so expensive either. And the price I paid for the same issue in Richfield, was allot more than $20.00 tendered to the little old lady in Brooklyn Center. More

No car wash as promised Quality of work is same as at any other dealership. Service person,Tyler asked if I wanted a car wash, I said yes. No car wash. Quality of work is same as at any other dealership. Service person,Tyler asked if I wanted a car wash, I said yes. No car wash. More

2004 Honda civic engine light My 2004 Honda had an engine light that periodically would come on. I brought it in and had it diagnosed and thought the issue was solved. It came ba My 2004 Honda had an engine light that periodically would come on. I brought it in and had it diagnosed and thought the issue was solved. It came back on. I brought it back and this time left it hoping with time the service department could diagnose the issue and give me a course of action to resolve what ever issue it was. Much to my dismay and Ben Wysocki's after two days they could not make the engine light would not cooperate. The recommendation was to do some preventative maintenance. I agreed as the items had not been changed up to this point. Ben is to be congratulated on his perseverance, patience, knowledge and overall excellent customer service. This was not my first experience with Brookdale Honda or with Ben as a service adviser. Nor will it be my last. Each time I am educated regarding the repairs being made and never pressured to make any repairs. More

Service I brought my 2012 Fit to Luther Honda for a transmission leak and wheel alignment. The leak was addressed and fixed, only time will tell about the qua I brought my 2012 Fit to Luther Honda for a transmission leak and wheel alignment. The leak was addressed and fixed, only time will tell about the quality. I was told it would be an hour and it was actually a little over two. I know time estimates are just that, but an update after an hour would have been appreciated. I was told alignment issues were only under warranty for the first 12 months. Thing is, I brought it in after driving it for about 8 months thinking the alignment was out. At that time I was told it was fine. Now, with no noticeable difference in the way it drives, I need new tires due to uneven tire wear brought about by misalignment.. I'll bring it to someone I can trust to do the work now that it's come to this. I love my Honda, but I'll have to tell people to go to a different dealership than Luther. More

I threw Laurel Hansen a Curve and She Hit It Out of the Ball I went in for a quick oil change mid-morning on a Monday. While I was waiting I bought a cover for my truck box from the parts department. Of course I went in for a quick oil change mid-morning on a Monday. While I was waiting I bought a cover for my truck box from the parts department. Of course I wanted it installed while I was there which is a hour and one-half job. The schedule was booked. Laurel made a few calls and two hours later I was leaving with an oil change and newly installed cover, Each time I go in for service, and those aren't many because I drive a Honda, Laruel remembers my name as I pull in, without referencing the computer. The service is always top quality and reasonable priced. I actually like having my truck maintained now. More

Always a good experience. The maintenance and repair work done on our Honda vehicles at Brookdale Honda over the past decade has always been of the highest quality, We have be The maintenance and repair work done on our Honda vehicles at Brookdale Honda over the past decade has always been of the highest quality, We have been treated fairly, honestly and with great courtesy by Chad and others in the Service Department. We will continue to purchase and own Honda vehicles, and will continue to bring them to Brookdale Honda whenever they (infrequently) need service. More

Brookdale Honda dealership is the Best! I have owned 2 Honda's in the last 15 years and Brookdale Honda has serviced both over the last 15 years. I have learned to trust them over that time I have owned 2 Honda's in the last 15 years and Brookdale Honda has serviced both over the last 15 years. I have learned to trust them over that time. My first car had a warranty on it and they replaced the transmission on that one under warranty. I sold it to my son and then bought an Accord in 2006 with 29,000 miles on it. It currently has 142,000 miles on it and runs like a top. I have followed the recommended service plan and it works wonderfully to keep the car maintained. One I stopped by a local very reputable mechanic to get a headlight bulb replaced. They quoted me a price for the entire headlight assembly replacement. I took it to Brookdale Honda and they replaced the bulb at 10% the cost of the other mechanic. Brookdale Honda is the only dealership I have stayed with for everything from leasing to buying to servicing over the last 15 years. They worked hard to earn my trust for servicing especially. Great, well trained personnel, clean modern facility, and I always drive off happy! More

Loyal Honda Guy I have been a Honda guy for 20+ years and only buy or take my vehicles to the dealership. The service and experience is always great, The only thin I have been a Honda guy for 20+ years and only buy or take my vehicles to the dealership. The service and experience is always great, The only thing I wish is that they would thank you for being a loyal coustmer at the time you arrive and always apply the 10% discount to the bill (invoice) without you asking for it (since they mail them to your home). Other dealerships throughout the country where I lived over the past 18 years, prior to the last 2 in the Twin Cities have always done this and hopefully this one will too. More