Luther Brookdale Honda - Service Center

Great service I really love the look of the new place. It's very classy. I hadn't been there. I had only been to the other site which used to be across the stre I really love the look of the new place. It's very classy. I hadn't been there. I had only been to the other site which used to be across the street. I was greeted warmly and with a smile. Laurel was the service person I worked with and she was fabulous! I had prepared to have someone pick me up, but Laurel let me know right away that my service would only take 30 min instead of the 2 hours I had been previously told. She gave me a mini tour of the new space. She offered to have my vehicle washed before I could even ask. There was no price for the work I needed done because it was factory recall service, but I still received first rate customer service. More

Great Service Experience Lucas checked me in and explained the service necessary to complete my appointment. Estimated how long the service would take, asked if I had any que Lucas checked me in and explained the service necessary to complete my appointment. Estimated how long the service would take, asked if I had any questions about the service or other concerns with my vehicle. Informed me about the airbag recall and how that would be taken care of by Honda. Enjoyed the lounge and viewing the new models available while waiting for service to be completed. During checkout, Lucas explained all the services that were performed by the tech as well as concerns that were found during the inspections. Very friendly, knowledgeable and efficient staff. More

Always top of the line! As with every encounter I have had at Brookdale Honda, today was no different: ALWAYS EXCELLENT and Top of the line customer service. Laurel was ver As with every encounter I have had at Brookdale Honda, today was no different: ALWAYS EXCELLENT and Top of the line customer service. Laurel was very pleasant and professional, she even owns the same car as myself and is very familiar with each feature! I would never go anywhere else for a future purchase or services. I purchased my Honda last May and have had maintenance completed here each time necessary! More

Excellent Service Laurel was very helpful and friendly. She was attentive to my questions and answerd all of them. She even showed me print outs that confirmed when we Laurel was very helpful and friendly. She was attentive to my questions and answerd all of them. She even showed me print outs that confirmed when we had completed my last tire rotation. The service was done timely and I was pleased with Laurel's friendly and excellent expertise. More

"Awesome Experience" Thanks for your quick and perfect repairs on my Accord at Luther Brookdale Honda. My Airbag was also replaced due to the recall. Thanks for mentioning Thanks for your quick and perfect repairs on my Accord at Luther Brookdale Honda. My Airbag was also replaced due to the recall. Thanks for mentioning it during my visit. Thomas. More

Awesome Service I use to go to Valvoline, Jiffy Lube for my oil change. After a close family member told me about Brookdale Honda, I decided to try them out and was V I use to go to Valvoline, Jiffy Lube for my oil change. After a close family member told me about Brookdale Honda, I decided to try them out and was VERY pleased with their services, their honesty and the friendly staff. I've been going to them for 4 going on 5 years and do not have any plans to go else where in the near future! More

Service center I usually go to Luther Brookdale Honda for any kind of services/repair that my car needs and they are always friendly, and I am usually satisfied with I usually go to Luther Brookdale Honda for any kind of services/repair that my car needs and they are always friendly, and I am usually satisfied with their services. Lucas Smith helped me out couple of times before and he is great and very good explaining everything very thoroughly, like what I need to do right away and what I can/need do on my next visit. More

great experience I recently purchased a used vehicle and found out it needed recall repairs. I call Luther Brookdale Honda and they were quick to confirm what I needed I recently purchased a used vehicle and found out it needed recall repairs. I call Luther Brookdale Honda and they were quick to confirm what I needed after checking my Make, Model and Year and said they would order the needed parts. The experience working with the online staff was easy. Check-in with Ben was friendly, fun, and effiicent. The wait was fine also because there was newpapers, computer time and tv's plus cookies and beverages. Even had a little nap. Good service all-around. More

Airbag recall Work was done in a timely manner. Due to the nature of the repair, it is not easy to access quality unless the worst happens and the new new airbag is Work was done in a timely manner. Due to the nature of the repair, it is not easy to access quality unless the worst happens and the new new airbag is deployed. When I requested for additional problem Maurice ensured to get it addressed in timely manner. It was a very good experience. More

Door Lock Actuator Recall I went in to have this recall serviced at Luther Brookdale even though I bought the car elsewhere. I was noticing another issue with the car - that I I went in to have this recall serviced at Luther Brookdale even though I bought the car elsewhere. I was noticing another issue with the car - that I had just purchased 3 weeks' prior. Ben W. helped me out and explained everything very thoroughly. I really appreciated being able to get in after work, and the attention to detail that this service department utilized. And of course, I appreciated the free car wash. I would highly recommend servicing your Honda at this dealership. More