Luther Brookdale Honda - Service Center
Brooklyn Center, MN
4,095 Reviews of Luther Brookdale Honda - Service Center
Great Service I came in for an oil change and 60,000 mile service. Ben was very helpful. Service was outstanding. The estimates were right on regarding how long I came in for an oil change and 60,000 mile service. Ben was very helpful. Service was outstanding. The estimates were right on regarding how long the wait would be and how much it would cost. Will continue to have my CR-V serviced at this dealership. More
Fantastic service Service was fantastic! Came in for repair of cracked piece of floor door frame. Estimated time frame was about 1 1/2 hrs but actually took only about Service was fantastic! Came in for repair of cracked piece of floor door frame. Estimated time frame was about 1 1/2 hrs but actually took only about 30 to 40 minutes. And cost was a little less than what estimated. Chad is always friendly, professional, and knowledgeable. Thanks to all who worked with him that day! More
Good services Have good services, good employees, good customer service, will recommend anyone to brookdale honda, not perfect but it's somewhere you could be sur Have good services, good employees, good customer service, will recommend anyone to brookdale honda, not perfect but it's somewhere you could be sure your care would be taken care of More
Found some damage after recall work. I found the people I dealt with for my recall work to be very helpful and courteous. When I cleaned out and washed my car recently I found scratches I found the people I dealt with for my recall work to be very helpful and courteous. When I cleaned out and washed my car recently I found scratches and small dents on the inside of my car door from the repair work that was done. I was not told that the repair would do damage to my vehicle. Iit isn't just one scratch and small dent, it is several. I guess I expect my car to be returned in the same condition or better than when I turned it in for service. this was not the case. More
Great staff and facility! Really helped me out a great deal! I am from Ohio and travel for a living with a traveling military memorial. I was in the area and had an issue with one of my tires on my 2011 Honda Ci I am from Ohio and travel for a living with a traveling military memorial. I was in the area and had an issue with one of my tires on my 2011 Honda Civic. I didn't feel comfortable driving the remaining 1,000 miles of my current trip with a bad tire so I called the kind folks at Luther Brookdale Honda. Within minutes I had an appointment confirmation and told that my bad tire was probably still covered under warranty. Upon arriving at a the service center, I was greeted promptly by Tyler. Before I knew it, I was sitting in the very comfortable waiting room while my tire was being replaced. Luckily my cost was minimal and I was able to get back to work soon after I arrived. I didn't have to wait until I got back to Ohio to visit my Honda dealership for repairs. Tyler was professional and kept me up to date on every step of the process. The kind folks at this facility really made my day by taking care of my problem, which allowed me to continue on my journey in a safe manner. Thank you! More
Great Service great experience and Shane kept me up to date on the progress, Always enjoy working with the service team. Excellent Service and I can always trust t great experience and Shane kept me up to date on the progress, Always enjoy working with the service team. Excellent Service and I can always trust the team with their recomendations More
Laurel Hansen and Chad Zastrow are great to deal with! Whenever I walk into the service area Laurel has a smile and greets me with a professional attitude. I've been dealing with Chad since I bought my pi Whenever I walk into the service area Laurel has a smile and greets me with a professional attitude. I've been dealing with Chad since I bought my pilot in 2009 and he is a great tech advisor. This Honda dealer is the best one in the twin cities, I think so! More
Wonderful Service I purchased my Honda Fit from Mike Ozark who did a great job of helping me through the process of buying a new car which can be stressful, and he assi I purchased my Honda Fit from Mike Ozark who did a great job of helping me through the process of buying a new car which can be stressful, and he assisted me in everything that was needed to start driving my new vehicle, I worked directly with Ben Heartzen on my financing, he was also extremely helpful and knowledgeable. I had my car serviced yesterday, April 28th and had great service from Tyler Sundberg who was polite and respectful and I left with complete confidence that my vehicle was ready for the road until next time. More
Great service, no xx I walked in for an oil change and tire rotation without an appointment. Laurel was professional and personable, Eric did quick work and no one tried t I walked in for an oil change and tire rotation without an appointment. Laurel was professional and personable, Eric did quick work and no one tried to sell me anything I didn't need. All in all a great experience. More
ALWAYS GREAT Brookdale Honda has been nothing but great it doesn't matter what I go there for I have NEVER had a bad experience. I am on my 3rd Ridgeline and it is Brookdale Honda has been nothing but great it doesn't matter what I go there for I have NEVER had a bad experience. I am on my 3rd Ridgeline and it is the only truck I will ever buy, even the sales personal when purchasing my vehicle was nice I would recommend this dealership to anyone and I have. More