Luther Brookdale Honda - Service Center

Airbag recall The service was very professional. I had a one hour appointment, and the service was completed, and a free car wash was added, in exactly one hour. The service was very professional. I had a one hour appointment, and the service was completed, and a free car wash was added, in exactly one hour. More

Sticks & Stones After an expensive weekend of moving, I was horrified and anxious to hear my 2012 HONDA Civic making screeching, scraping sounds one day into my new " After an expensive weekend of moving, I was horrified and anxious to hear my 2012 HONDA Civic making screeching, scraping sounds one day into my new "digs"! I drove to the nearest HONDA dealership (after getting an appointment via the toll-free #) and was greeted by Steve Strain, who said he was a "floater employee" and not a permanent Brookdale staff member. I explained my problem to Steve and he diagnosed my issue in less than 5 minutes! After dropping to the service dept. floor and doing a visual inspection of the underside of my car, he noticed a long tree branch was "stuck" and dragging and determined that was probably the cause for the noise. He removed the branch and by this time, I was hyperventilating about how I would/could afford car maintenance costs as he told me to 'drive it around the lot and see if that "fixed" it'. It did!!! And....he of course, did not charge me a cent. I pulled out of the Luther Brookdale Honda dealership saying a prayer of 'thanks' for sending me there and to Steve, who by the way had excellent customer service skills, a friendly smile, and great diagnostic abilities. I will return there based on this positive experience with Steve, and I thank him from the bottom of my heart! More

went there for an oil change everybody there greets with a smile....... they were fast and efficient which you need to have when your a mom and work. while I was there I still had everybody there greets with a smile....... they were fast and efficient which you need to have when your a mom and work. while I was there I still had time to check out the awesome new pilot. Vote for HONDA I say to everyone. cant beat the pricing or quality :) More

Awesome Service John Fern is excellent at his job! His enthusiasm is great. He greeted me quickly, processed my car for service, all with a smile. The waiting area John Fern is excellent at his job! His enthusiasm is great. He greeted me quickly, processed my car for service, all with a smile. The waiting area is always clean with plenty of places to sit and relax. A single woman, I feel very comfortable and confident in the services that are being done to my Accord. I wouldn't go anywhere else. While I was waiting for my car, I met with Kyle Christensen. He is working with me to trade my car in for a newer model. He was fast, efficient and took the time to listen to what I need out of a car, and where I want my payments to be. More

Great service--will return Brookdale honda is my go-to dealership for servicing my car. I purchased the car there also, and would definitely buy a car from them again Brookdale honda is my go-to dealership for servicing my car. I purchased the car there also, and would definitely buy a car from them again More

Great service Very friendly staff. Had Tyler Sundberg work on my spark plugs. He found me a $50 discount on my spark plugs and gave me a free rental for the time be Very friendly staff. Had Tyler Sundberg work on my spark plugs. He found me a $50 discount on my spark plugs and gave me a free rental for the time being. Great service. More

Great experience I took my vehicle in for a routine oil change - with a coupon that had been mailed to me - and it was a great experience. Melissa let me know that a I took my vehicle in for a routine oil change - with a coupon that had been mailed to me - and it was a great experience. Melissa let me know that a dashboard light was on because the driver's seat belt was defective but was covered under a lifetime warranty and they had the part to fix it. I gave the oaky. When the car was ready she made suggestions as to future items to watch like the tread on the tires and how many more miles to go before getting new brakes. All-around good service, timely, friendly and convenient. Thanks again. More

Airbag recall I appreciate the helpful, friendly way that Luther Brookdale Honda does business. Bryan called ME to set up an appointment -- I hadn't even gotten no I appreciate the helpful, friendly way that Luther Brookdale Honda does business. Bryan called ME to set up an appointment -- I hadn't even gotten notice of the recall yet. Their quotes to do other necessary repairs on my car were lower than our usual mechanic. They made it easy from beginning to end and every person I dealt with was professional and courteous. More

Service visit Came in for an oil change and tire rotation. The service specialist, Chad Zastrow met us right away with his usual pleasant greeting. The work was d Came in for an oil change and tire rotation. The service specialist, Chad Zastrow met us right away with his usual pleasant greeting. The work was done as requested in a timely manner. All personnel were pleasant and very professional. More

Service Excellent service and excellent service consultant. Took my car in for a recall on the driver side airbag and was taken by service consultant, Laurel Excellent service and excellent service consultant. Took my car in for a recall on the driver side airbag and was taken by service consultant, Laurel Hanse, who is very nice and helpful. Service was done great and fast. Thanks to Luther Brookdale Honda. More