Luther Brookdale Honda - Service Center
Brooklyn Center, MN
4,095 Reviews of Luther Brookdale Honda - Service Center
Service was good and on time Sevice I did recently was good on time and on schedule. Was planning to do complete check based on the mileage drop but Jeff suggested not to do it w Sevice I did recently was good on time and on schedule. Was planning to do complete check based on the mileage drop but Jeff suggested not to do it which saved tile and money. More
Side mirror was broken and replaced with the new one Very satisfied with the Service, care, concern and timely repair. She was concerned about the cost and quality and provided quality service at an af Very satisfied with the Service, care, concern and timely repair. She was concerned about the cost and quality and provided quality service at an affordable price. More
Worry.Free Repairs Ben was the best! My car was making a horrible noise when I started it, and Brookdale Honda had to keep it several days in order to diagnose the probl Ben was the best! My car was making a horrible noise when I started it, and Brookdale Honda had to keep it several days in order to diagnose the problem. Ben kept me updated throughout the whole process, made the inquiry about the extended warranty coverage, and got me into a rental car. The car was ready on time, the maintenance they did was less than the estimate, and the repair was covered under the warranty! I couldn't have been happier! More
Service took longer then stated I was told it would take 1 1/2 hours. And it took 2 1/2 hours. No apologies or explanation. Second time this happened. I was told it would take 1 1/2 hours. And it took 2 1/2 hours. No apologies or explanation. Second time this happened. More
Quick, friendly, high quality service! Always have a good experience at Luther Brookdale Honda. Online scheduling makes it easy and the staff is friendly and professional. Will continue to Always have a good experience at Luther Brookdale Honda. Online scheduling makes it easy and the staff is friendly and professional. Will continue to come back! Thanks More
Very fast service for major repairs I've gone here quite a few times. Oil changes can take a little while, as there are always many to be done. Major fixes are inspected and diagnosed qu I've gone here quite a few times. Oil changes can take a little while, as there are always many to be done. Major fixes are inspected and diagnosed quickly. Finally they are completed fairly quickly as well. However, pricing is a little higher than some of the other dealerships I've done work with. More
Very efficient Amazing service. Very friendly staff. The wait was a little long but that was to be expected due to the amount of others that were having service done Amazing service. Very friendly staff. The wait was a little long but that was to be expected due to the amount of others that were having service done. I definitely plan on returning the next time I require service More
Friendly and efficient I dropped my car of for service and my technician was friendly, knowledgeable, and efficient. My drop off and pick up experience was fast and easy. I dropped my car of for service and my technician was friendly, knowledgeable, and efficient. My drop off and pick up experience was fast and easy. More
Taillight assembly replaced. Headlight/other bulbs replaced. The overall service was very good. My driver-side taillight was damaged by another driver. Ashley was able to order a new assembly and within a week t The overall service was very good. My driver-side taillight was damaged by another driver. Ashley was able to order a new assembly and within a week the repairs were completed. The blinker lamp in the repaired unit was going bad and I had to return another time to get it replaced. I was having a bad week and the driver-side headlamp quit working. Ashley was able to get me in ASAP and a new headlamp was installed. Ashley had the technician check all the other lamps to make sure there weren't any additional problems. Honda gave me a $100 gift card in 2017 and I was able to use that to replace some of the lamps. More
Excellent customer service Alicia and Maurice were extremely friendly and took care of all the servicing needs for me. They also provided resources at my disposal so that my wor Alicia and Maurice were extremely friendly and took care of all the servicing needs for me. They also provided resources at my disposal so that my work wasn't interrupted. More