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Luther Brookdale Honda - Service Center

Brooklyn Center, MN

4.4
4,095 Reviews

4,095 Reviews of Luther Brookdale Honda - Service Center

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February 01, 2023

Dealership ok. Service has gone downhill. Not sure what's going on there. Used to be great. More

by lorettaeileen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Pao Xiong
4.0
This rating includes all reviews, with more weight given to recent reviews.
John Jelle
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 31, 2023

Communication was excellent and the service was very friendly and timely, my car was ready sooner than expected! More

by kdandeneau57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Boyce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brennan-I think
January 30, 2023

We were so glad that your service department helped us out with getting an assessment of our vehicle on an emergency basis on a Saturday though we had no appointment and arranged to get it fixed earlier t More

by Miller3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Parmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Bear
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2023 -

Miller3 responded

We were so glad that your service department helped us out with getting an assessment of our vehicle on an emergency basis on a Saturday though we had no appointment and arranged to get it fixed earlier the next week.

January 29, 2023

The Service center has Great customer service, clean lobby, and Friendly staff. They are willing to help you understand everything! More

by Megan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t see who helped me.
January 27, 2023

Luther Brookdale Honda is the best dealership I have personally worked with. Service staff are very professional, friendly and knowledgeable. I highly recommend them. More

by TCF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Wysocki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Bear
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 27, 2023

The service department is always quick and friendly. Jobs get done right the first time More

by WERCHUL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Parmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 26, 2023

Friendly service. Service rep went over service items needed for my car and answered all my questions. More

by bfuglsang8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Jelle
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 25, 2023

Great service. Quick and active. But seems to be short staff pretty bad. Okay overall More

by Tinoltvong
Recommend Dealer
Yes
Employees Worked With
Ashley Parmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cy Bongiovanni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pao Xiong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Boyce
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Pinc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Fenster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Bear
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Jelle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Kreft
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Schulte
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 25, 2023

Service was faster than was originally expected, employees were courteous, and waiting area was comfortable. More

by CLPERNULA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Jelle
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 25, 2023

Fast service that are knowable about hondas. The service guy was also very funny and smart More

by JONATHANZJAYZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cy Bongiovanni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Bear
5.0
This rating includes all reviews, with more weight given to recent reviews.
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