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Luther Brookdale Honda - Service Center

Brooklyn Center, MN

4.4
4,095 Reviews

4,095 Reviews of Luther Brookdale Honda - Service Center

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September 05, 2023

Fake service after two times visit,how can you go back for fluid check after just a week of service? More

by atutifred
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ashley Parmer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Cy Bongiovanni
1.0
This rating includes all reviews, with more weight given to recent reviews.
Pao Xiong
1.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Boyce
1.0
This rating includes all reviews, with more weight given to recent reviews.
James Pinc
1.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Fenster
1.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Bear
1.0
This rating includes all reviews, with more weight given to recent reviews.
John Jelle
1.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Kreft
1.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Schulte
1.0
This rating includes all reviews, with more weight given to recent reviews.
September 05, 2023

Great experience and fast completion of my oil change and tire rotation. I highly recommend. More

by JGUSTAFSON466
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Bear
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 05, 2023

One of the worst dealership ever. Do not waste your money here look elsewhere. Sales managers mock people and are not transparent. More

by Hawo jama
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Benjamin Haertzen
1.0
This rating includes all reviews, with more weight given to recent reviews.
September 01, 2023

Pleased with maintenance and the recommended service. Spent much more than expected. Good customer service. Clean facility. Appreciated the water and drinks. More

by ALBAUSA02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can recall name.
August 31, 2023

Hiram was super helpful and made my experience there very smooth. He was very detailed and tried to find the best solutions to my car problems. More

by PANGZAO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hiram
August 31, 2023

I've always had polite, professional service, and this was no exception. Thank you to all. More

by THESHEAS4
Recommend Dealer
Yes
Employees Worked With
Not sure
August 31, 2023

John was super helpful and knowledgeable and provided great customer service. Didn’t make any unnecessary service recommendations. My only complaint is that if your car is being worked on and your servic More

by herbstmon
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Cy Bongiovanni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Bear
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Jelle
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 30, 2023

Cy is great to work with! He is very thorough, and keeps me informed on the status of my vehicle with prompt updates. He also provides great advice with regard to services More

by slh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cy Bongiovanni
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 28, 2023

Communication was excellent as always. My questions were answered. Alex is very courteous and professional. I appreciate the cleanliness of the service area and waiting area. More

by KBERN219
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Bear
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 28, 2023

I called back for Alana to comment on the work that I had done that day and she never returned my call. The mechanic that put a new tire on my car took the donut and just threw it in the trunk of the car ins More

by Phyllis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alana