Luther Brookdale Honda - Service Center
Brooklyn Center, MN
4,095 Reviews of Luther Brookdale Honda - Service Center
We bought our Honda from you over a decade ago, so we have been using your service since then for that vehicle as well as our Toyota. But we had a recall for our Honda awhile ago and our service was inep have been using your service since then for that vehicle as well as our Toyota. But we had a recall for our Honda awhile ago and our service was inept and for a reoccurring customer embarrassing. It took over two weeks to complete the recall as well as a few other issues. The service I received was basically the customer is the problem. More
Great service today at this dealership. All of the staff in the service department are kind, caring and always helpful. They always make me feel special along with always having my service All of the staff in the service department are kind, caring and always helpful. They always make me feel special along with always having my service completed as promised. Nice clean waiting area, great coupon offers as well. Exceptional service provided by Ben Wysocki and Cy. More
This time around communications is better. Mechanic did one step farther to repairs my car. Mechanic did one step farther to repairs my car. More
Have came here for years for normal oil changes and bought a car from here as well. It's finally come to a point where I actually had to have real service done on my car and it was a terrible experien bought a car from here as well. It's finally come to a point where I actually had to have real service done on my car and it was a terrible experience. Wasted 2 days at the dealership as there was terrible communication and items not fixed even though I was told they were fixed. My car still sounds the same (even though I was told the knocking noise was fixed). After a wasted 2 days and an extra trip back into the service center (to get a tpms light issue fixed that I was told was fixed and good to go), I decided not to come back for a 3rd time and I will not be back for any more service issues. More
The service coordinator was very helpful and thoughtful. Thank you so much for all your help! Thank you so much for all your help! More
I received great service at Luther Brookdale Honda. John Jelle was very professional and helpful. When I was about to leave I remembered my back wiper was not working correct and he took a look at it a John Jelle was very professional and helpful. When I was about to leave I remembered my back wiper was not working correct and he took a look at it and was able to get the whole wipper arm replaced promply. I think his manager did it so I could get out faster! I was very greatful for the fast service on a busy day! Thanks John! More
Friendly, helpful, thorough, efficient, and wanting to complete everything in a timely fashion! Ice waiting area! complete everything in a timely fashion! Ice waiting area! More