Luther Brookdale Honda

had an oil change. came in w/o an appointment. the new waiting rooms were great. there was no pressure for any additional work i was in and out in less than an hour. the car was even washed. waiting rooms were great. there was no pressure for any additional work i was in and out in less than an hour. the car was even washed. More

My service representative, Maurice Johnson, was very professional in his dealing with me. I especially appreciated the way he presented different repair/maintenance options without applying pressure to professional in his dealing with me. I especially appreciated the way he presented different repair/maintenance options without applying pressure to do certain work. I would definitely recommend the service professionals at Luther Brookdale Honda. In addition, Luther's newly updated customer waiting area is more comfortable and spacious than any other I've ever used. Keep up the good work, and thanks for the coupon! More

While the repair was being performed, the customer service representative (Zac) informed me of one upcoming repair that should be performed and asked if I wanted it done now or wanted to wait (no pres service representative (Zac) informed me of one upcoming repair that should be performed and asked if I wanted it done now or wanted to wait (no pressure to do the repair now). I asked that it wait, for now. He then told me that the current maintenance that I came in for would be done shortly (which was true as it was ten minutes later). When asked for a price to perform the future needed repair, he happily gave me the quote and explained the warranty that came along with the repair. As a side note, the new customer lounge is excellent and comfortable. More

I purchased my Honda Fit from Brookdale Honda and when I was looking for snow tires for my car I contacted several tire stores and I also talked to Shane at Brookdale Honda in the service department since h was looking for snow tires for my car I contacted several tire stores and I also talked to Shane at Brookdale Honda in the service department since he has handled my express service before. Shane quoted me a good price on my tires and made sure that they were the right tires for my car. I found out that several of the tire shops had been quoting me the wrong size tires. Shane greeted me when I arrived and made sure that I was taken care of quickly. I would recommend Shane to anyone looking for excellent service. More

My Honda CRV was bought and maintained here. Everyone has been extremely friendly, even with my many questins if I don't quite understand what they're doing. Just had a maintenance thing done in their n has been extremely friendly, even with my many questins if I don't quite understand what they're doing. Just had a maintenance thing done in their new facility. Big roomy area to sit in, and coffee and snacks offered. It was a 2-3 hour maintenance so I decided to bring my laptop along and work there using their wi-fi. The new facility has a cubicle area you can work in with places to plug in. They also have tvs in them so you could watch what you wanted if you didnt want to watch either of the two other large screen tvs there. These guys are located near me, and its always been good. My honda has been a little workhorse for me, and always felt pretty safe in bad weather. I would definitely like to get another Honda when the time comes. More

Came in for service, shop is well lit and clean. Service guys were friendly and efficient. Waiting area is well designed for business people that work remote - fast internet and nice little cubby/de Service guys were friendly and efficient. Waiting area is well designed for business people that work remote - fast internet and nice little cubby/desk. Service was completed quickly. Very positive experience. More

In for my scheduled oil change and replacement of a headlight. Shane was extremely helpful. Other issues were found and taken care of promptly. The new building is very inviting and comfortable. headlight. Shane was extremely helpful. Other issues were found and taken care of promptly. The new building is very inviting and comfortable. More

Zack is my guy. He has taken care of me for over 10 years. I'm totally comfortable and Trust what he tells me. I usually have the work done. I'm not into understanding car issues but over the years I'v years. I'm totally comfortable and Trust what he tells me. I usually have the work done. I'm not into understanding car issues but over the years I've learned so much from him. He has always been patience with me and now that he knows me well - See, I totally stress out with car issues and he is quick to say Don't stress yourself out over this Yolanda. I'm sorry but he is the only one on your team that I trust to leave my car with. I did meet the new lady she sits opposite side of the floor from Zack. The week of Christmas I had scheduled an appointment with Zack before I got there he had a family emergency and had to leave. She took me right in for the amount of time that I spent with her I felt comfortable but I didn't leave my car I rescheduled. She made me feel like I could trust her I was very comfortable while talking with her. She understood my feelings of only wanting Zack because she has customers like that too. More

Maurice was so friendly and helpful to me! He listened to me explain the issues with my car patiently and did not pressure me in the least to perform the suggested work. As a woman, I felt comfortable workin me explain the issues with my car patiently and did not pressure me in the least to perform the suggested work. As a woman, I felt comfortable working with him! My only "issue" would be that day I went was more busy and the employee next to him was too stressed or something and was complaining a lot about being busy, a customer waiting, etc. and I felt it was in poor taste to complain so loudly in front of other customers. Would I go back again? Absolutely! Sincerely, Jessica VerBout, Mpls., MN More

I love Brookdale Honda. They are a Class A dealership and I wouldn't go anywhere else. The service department is fabulous, your new building is beautiful, and my favorite salesperson is Michelle. Thank and I wouldn't go anywhere else. The service department is fabulous, your new building is beautiful, and my favorite salesperson is Michelle. Thanks More