Luther Brookdale Honda

The overall sales experience was fun since I was already "sold" on the new Honda Civic I was buying. Nash was very helpful in showing me the features on the car and and the options available. The service te "sold" on the new Honda Civic I was buying. Nash was very helpful in showing me the features on the car and and the options available. The service technicians did a great job in getting the car ready in record time since I asked for the rust and paint protection package that same day. Since there was no financing involved, I didn't deal with the staff on that subject. After Nash synced my phone with the car and explained the various controls and menus of the multi display screen, I was on my way home with a new car! More

I scheduled my new Accord for it's first oil change and tire rotation on line, what a slick, easy way to schedule maintenance! I arrived at the new location, WOW! Check in was fast and simple, indoor and tire rotation on line, what a slick, easy way to schedule maintenance! I arrived at the new location, WOW! Check in was fast and simple, indoors out of the elements and was shown to the new customer lounge. I enjoyed a couple cookies and settled in to watch some high school hockey on one of many TV's available. The lounge is so nice I may have to find reasons to stop in to enjoy it even between oil changes. I was in an out in 30 minutes, I wasn't even ready to go to my next destination! Everyone was friendly, helpful and professional. Just one more reason I'm a Honda guy! I look forward to my next visit even though it won't be for some time. Thanks for doing a great job and making it so pleasant. More

Great service, like always. I've been coming here to service my Hondas since 1995, when I purchased my first Civic. I now own a 2012 Fit. Amanda was very helpful, the service was prompt, no effort to se service my Hondas since 1995, when I purchased my first Civic. I now own a 2012 Fit. Amanda was very helpful, the service was prompt, no effort to sell me something I didn't need, a technician showed me how to check radiator fluid levels. I brought it in at 8:55 and drove out at 9:35. Job done, reasonable price, satisfied customer. More

I was overall happy with the experience. The only comment I'd like to make is when I was picking up my car. Since this was my first time at the new location; I wasn't sure where to go afterwards to comment I'd like to make is when I was picking up my car. Since this was my first time at the new location; I wasn't sure where to go afterwards to pick up. While I was standing there waiting, no one else came to ask if I needed any assistance. The person who I was working with when I dropped off the car was Shane. Shane was with another customer; therefore I stood there and waited until he was done. It was about 5 minutes or so, not too long. When he was done all he needed to tell me that my key and paperwork was inside at the service desk. It took him about 5 seconds. I understand that he was trying to give his full attention to the other customer, however, he could've excused himself and quickly point me in the right direction instead of making me wait until he was done. More

The 2013 Pilot I just bought was the third vehicle I got through Mike. He's a great guy, no-nonsense, always making sure I get exactly what I want at a price I'm comfortable with. Dave explained all the f through Mike. He's a great guy, no-nonsense, always making sure I get exactly what I want at a price I'm comfortable with. Dave explained all the forms and the finance options in clear language. I love my Pilot. I couldn't be happier with it or with the dealership. More

I took my 2011 Accord in for a routine oil change and got the air filer and cabin filter replaced per their recommendation. Afterward when I opened by glove box, it dropped open hard as the forgot to put eve the air filer and cabin filter replaced per their recommendation. Afterward when I opened by glove box, it dropped open hard as the forgot to put every back. Brookdale Honda waiting area has snacks, refreshments and Wifi so I can work while waiting for my car. More

Cant say enough good about how I was treated , you gave me your best price from the start and saved me money on financing . Keep up the great work. me your best price from the start and saved me money on financing . Keep up the great work. More

very friendly, easy going, not pushy . Brought car inside so we could inspect it in a warm room , Warmed up cars and brought car to front door for are test drive . it was very cold out and he did all the leg so we could inspect it in a warm room , Warmed up cars and brought car to front door for are test drive . it was very cold out and he did all the leg work for us . More

Sure, you might spend a little more for service at a dealership, but I'm convinced that you get the best possible care for car. Brookdale Honda has been the only place to service my cars in the past 10 dealership, but I'm convinced that you get the best possible care for car. Brookdale Honda has been the only place to service my cars in the past 10 years. These guys are friendly, professional and know my Honda Accord inside and out. Why would I go anywhere else? Shane was very good about giving me details on the work completed and the results of check points. Kristi was good enough to apply my discount coupons even after the initial paperwork was prepared. I couldn't expect any more from the people I met. I only apologize that I can't remember the gentleman's name who checked me in. I have purchased three of my last four cars from Brookdale Honda. It would have been four of four, but I had to go to their sister dealership in Hopkins once for the right color. I'm a fan. (The new building is pretty nice too!) More

We have purchased 4 Honda cars from this dealership. They have serviced all of them. We have driven each one over 100,00 miles. Their cars are quality and they know how to take care of the vehicle and t They have serviced all of them. We have driven each one over 100,00 miles. Their cars are quality and they know how to take care of the vehicle and the owners. We love the new building. Thanks for the great coffee and cookies. More