Luther Brookdale Honda

I came in to look at my third Honda Accord in a row. Will approached and asked if I had any questions. His calm demeanor and willingness to help were immediately noticed. Will was personable, honest a Will approached and asked if I had any questions. His calm demeanor and willingness to help were immediately noticed. Will was personable, honest and did not pressure me at all when I had multiple questions about the new model year. Will and I discussed price only for a short time as he provided a fair price rather quickly. He was open and honest which I appreciated. I did not believe I would actually walk off the lot with a car that day. Will separates himself from other sales people with listening first and then answering the question being asked. He knew the car well and educated me further on the advanced options Honda had to offer. After about 5 minutes I considered him more of an advisor than a sales person. Thank you again Will, Chad More

We took our Pilot in for 2 recalls, an oil change, and to have 1 of our remote keys checked. All the jobs were completed in a timely manner. However, the next morning the other remote key would not start th have 1 of our remote keys checked. All the jobs were completed in a timely manner. However, the next morning the other remote key would not start the car. The theft detterent system thought I was stealing my own car! Because of this we just gave service a 4 for quality* (with explanation) BUT - Zach took excellent care of us. I have mobility issues so he had the truck picked up, fixed the issue, and returned the truck. He immediately took care of the problem and compensated us for our trouble. We were very impressed with the care and attention. Service really went above and beyond and deserves a 10. More

Will and Alex bent over backwards to help us get into our new lease. Will was a straight shooter which we really appreciate. We DO NOT like high pressure and these two were gracious and really tried to und new lease. Will was a straight shooter which we really appreciate. We DO NOT like high pressure and these two were gracious and really tried to understand our needs and budget. I wish all companies would promote this approach. Will also had a great sense of humor, which makes the whole process much more enjoyable. Buy the man an iced caramel macchiato! More

Mr. Nash Tawfeek was EXTREMELY nice and helpful with us to get the best car that fits us at Brookdale Honda. I will not hesitate AT ALL to recommend my friends considering that dealer. I was so satisfied w to get the best car that fits us at Brookdale Honda. I will not hesitate AT ALL to recommend my friends considering that dealer. I was so satisfied with the excellent service. More

My experience at Brookdale Honda was very pleasant. William Carr, our sales person, was very friendly, kind, patient, and informative as I test drove 5 different cars and asked many questions about the William Carr, our sales person, was very friendly, kind, patient, and informative as I test drove 5 different cars and asked many questions about the difference between a lease and a purchase. We ended up with a lease and feel confident we made a wise choice. I've owned a Honda Pilot for the past 9 years and have been very satisfied. I look forward to driving my CR-V for the next 3 years, then getting a new Honda after that. Mary Einarson More

My wife and I went in just to look after seeing an ad for TrueZero options in the Sunday newspaper. I was thinking CR-V. Shortly after arriving at the dealership, Will Carr approached and asked if we had an TrueZero options in the Sunday newspaper. I was thinking CR-V. Shortly after arriving at the dealership, Will Carr approached and asked if we had any questions, or wanted some help. After describing what we wanted, Will found a beautiful CR-V for us to drive. I liked the fact that Will asked us if we wanted him to ride along, or if we preferred to go alone. I feel more comfortable test driving without the salesperson. We drove the CR-V, and I really liked it. We ended up parking the car next to a Crosstour. Angela saw the Crosstour, and wanted to take it for a ride. I realized that if we were getting a new car it was going to be the Crosstour. Will walked us through all the options on both the CR-V and Crosstour. That was on Saturday, and before we left, we said yes to the Crosstour. Monday morning I called Will asking if he could run some more numbers again, before we made the final decision. He called back within the hour with all the answers. The decision was made to go with the Crosstour, and set up the sale for 3:00 PM Monday afternoon. We got to the dealership shortly after 3, and the car was cleaned and parked in the delivery showroom. Will came up with a few more ideas to save us more money! All said and done by 6:15, we drove our beautiful new Crosstour off the lot, and out to dinner. Best car buying experience I have ever had. More

My wife and I purchased our first car together, a CR-V EX-L, through Luther Brookdale Honda and we could not have been happier with the process or result. Nash was extremely helpful in showing us all of o EX-L, through Luther Brookdale Honda and we could not have been happier with the process or result. Nash was extremely helpful in showing us all of our options and we never felt pressured to make any decisions or to purchase anything outside of our price range. Throughout the entire process we felt that Nash was on our team and that he was working to help us get everything we wanted, rather than simply trying to sell us a car. We looked around a lot before choosing to buy from Luther Brookdale, but we could not find a price that could compete with those that they offered and the selection of used CR-Vs was excellent. It was, also, very refreshing to be able to test drive the car by without a sales person and to be able to freely discuss all of our thoughts and concerns and explore the vehicle on our own. We will definitely recommend this dealership to others and plan to return for our future purchases. More

I came in to just to drive a CRV, to see if I liked how it drove for comfort and fit. It felt good and handled good. My daughter recommended the dealership as she and her husband had purchased 3 vehicles it drove for comfort and fit. It felt good and handled good. My daughter recommended the dealership as she and her husband had purchased 3 vehicles from them. Will was so friendly and knowlegeable about the vehicle. I was going to test drive 3 other cars, but decided this was a good fit. I'd recommend Will to anyone who wants to buy without the heavy pressure of a salesman. I am from Wisconsin and enjoyed my ride home. Thanks again Will for your time and patience with me. More

My husband and I were very pleased with the service provided by Will Carr during our car buying experience. We had just started looking at different options to trade in our current vehicle for a more provided by Will Carr during our car buying experience. We had just started looking at different options to trade in our current vehicle for a more economical one. Will was very helpful looking to find us the specific vehicle that we wanted and even going to "unbury" one from the snow in the back lot! He took time to answer all of our questions and to research our trade in value and what our new payments would be without ever pressuring us to select a Honda for our final purchase. Will wanted us to be happy with whatever vehicle we chose. I would recommend Will Carr and Luther Brookdale Honda for anyone in the market for a vehicle! More

Our experience working with the entire team of Luther Brookdale Honda was great. Our sales representative William Carr was very courteous, professional and friendly throughout the sales process.I feel ve Brookdale Honda was great. Our sales representative William Carr was very courteous, professional and friendly throughout the sales process.I feel very satisfied so far with our purchase. William is a great asset to Honda delaership is what I personally feel. Overall we are very satisfied, and would like to encourage new car buyers to explore Luther Brookdale Honda and must use services of William Carr for your purchase Sanjay and Karuna Mahajan More