Luther Brookdale Honda

Buying a car with salesman William Carr Will is an unusual salesman. He is confident, but not pushy. He is very professional, and amazing at offering service. While test driving the car I fe Will is an unusual salesman. He is confident, but not pushy. He is very professional, and amazing at offering service. While test driving the car I felt very comfortable with him; he is calm and relaxed. He walked my husband and I through every step of the purchase agreement, we never felt forgotten.... even when he was working with other customers at the same time. He is very personable and kindly helps you with anything you ask. I knew who I wanted to work with shortly after I met him. I thought about my purchase for two weeks and then came back to work with William. I'm very glad I did. I'm very happy with my Honda and the whole deal at Luther Brookdale Honda. Thanks Will! Lisa Lee More

Experience at Luther Brookdale Honda I was in for an oil change and my sales consultant, Mike Roycraft, said they had some 2014 CRV loaners at a good price. I came back a few days later a I was in for an oil change and my sales consultant, Mike Roycraft, said they had some 2014 CRV loaners at a good price. I came back a few days later and test drove a 2014 CRV. I liked two of them, but had to choose one. Mike is honest, gets the best deal he can for me, not pushy and watches out for what's in my best interest. I met Mike in March, 2002 and have been dealing with him when I'm interested in a new vehicle or have questions with the one I have. I will continue to buy from Brookdale Honda and refer friends and family there. Thank you Mike for giving me the experience of owning a Honda. More

Great experience working with William Carr My lease was coming up and was concerned with options since I was over on miles. I was hesitant to talk with someone because I dislike being pressured My lease was coming up and was concerned with options since I was over on miles. I was hesitant to talk with someone because I dislike being pressured by sales people. When my husband and I met with William he was respectful and knowledgeable and we immediately felt comfortable with him. He listened to what we wanted and found the best way to accommodate us. I have never had a better experience getting a new vehicle, and will recommend him to all friends and family More

Integrity Thank you to William Carr for a great car buying experience! I appreciate your straight-forward and honest approach to doing business. It made the en Thank you to William Carr for a great car buying experience! I appreciate your straight-forward and honest approach to doing business. It made the entire car buying experience hassle-free and even FUN! -Becky More

I recently visited this dealership twice while considering purchase of a Honda CR-V. William was very easy going, no pressure, courteous of my limited time, personable and knowledgeable. He even considering purchase of a Honda CR-V. William was very easy going, no pressure, courteous of my limited time, personable and knowledgeable. He even remembered my name when I came back a 2nd time to test drive! In the end, I purchased a different vehicle, but would still recommend William and this Honda dealership based on the customer service of William! More

My wife and I recently leased a 2014 Honda Odyssey. The dealer we worked with was William Carr. Will was extremely knowledgeable about the vehicle and was very honest with us. Will truly made our new veh dealer we worked with was William Carr. Will was extremely knowledgeable about the vehicle and was very honest with us. Will truly made our new vehicle shopping experience enjoyable. He made time to work with us when it was convenient for us and we did not feel rushed or pressured to make any decisions. He even helped entertain our one and a half year old daughter who came with us to the dealership. More

We purchased a 2014 Honda CR-V from William Carr. We had also visited another dealership looking at the Toyota Rav 4. Will was great to deal with - explaining features of the car, arranging a test-drive, a also visited another dealership looking at the Toyota Rav 4. Will was great to deal with - explaining features of the car, arranging a test-drive, and negotiating a deal that made us extremely happy. We got a good price for our trade-in, a $500 gift card which we used for the 3M protective film, and a good deal on the final price. Financing thru Honda was at .9%! I would also add that Will was very kind to my husband(who suffers from dementia). I would definitely recommend Will and Luther Honda to my friends and family. Cathy B. More

Will is a no-nonsense person. We felt at ease throughout the whole process. I would highly recommend him to anyone looking to buy a new Honda. Ash the whole process. I would highly recommend him to anyone looking to buy a new Honda. Ash More

Bought a new Honda Odyssey from this dealer and found out in a month that my new car had patched tyre.. When asked for explanation, they said they don't have any clue.. but will replace it with new tyre.. Ho in a month that my new car had patched tyre.. When asked for explanation, they said they don't have any clue.. but will replace it with new tyre.. How the xxxx my new car can have patched tyre.. After that they said they patched my already patched tyre and thats maximum they can do. Trying to explore options for filing official complaint against this dealer. More

I was seeking information for my wife and myself regarding leasing vs buying. I talked over the phone with William Carr and durning our conversation he addressed many of my concerns with clarity. regarding leasing vs buying. I talked over the phone with William Carr and durning our conversation he addressed many of my concerns with clarity. I knew right away that I would be listened to and agreed to come in that same day to continue our discussion. When I met William I was impressed with his friendly engaging attitude and professionalism. He demonstrated genuine empathy and honesty in relating to my specific needs. Because of these qualities we were mutually able to come up with a detailed and tailored plan to take home and discuss with my wife. William listens to his customers needs and does not "Push a Sale" or a Vehicle or Lease. This was a most refreshing experience for me, having purchased automobiles through other dealerships over the years. Brookdale Honda from sales to finance was simply the way service should be conducted. The customer is #1. With Williams knowledge and helpfulness we leased a 2014 Honda Odyssey. I would highly recommend Will to any friend or family member looking to purchase or lease a vehicle. More