Luther Brookdale Honda

FIVE STAR business for sure! I love that I can drive right through the Express doors and I am always greeted by friendly staff! FIVE STAR business for sure, will be back. I love that I can drive right through the Express doors and I am always greeted by friendly staff! FIVE STAR business for sure, will be back. More

Our best car purchasing experience We just purchased a CR-V from Will Carr in Brookdale Honda last Saturday. We considered it as our best car buying experience. Will gave We just purchased a CR-V from Will Carr in Brookdale Honda last Saturday. We considered it as our best car buying experience. Will gave me a very good impression even before we met him in person. I started communication with Will by email when I requested a quote from Brookdale. He always responded my email very quickly and answered my question in a professional and straightforward way. Of course, he also quoted me a very competitive price. Worth to mention, Brookdale sales manager Alex evendirectly sent me an email with warm words. It also made me feel confident that Brookdale Honda really cares about their customer. When we finally met Will on Saturday, his warm personality assured us that we made a good choice to shop with him even though by driving across the metro area to Brookdale. Will went through the purchase process with us step by step very clearly and patiently, showing that he is a very experienced and knowledgeable consultant. When we expressed some concern about one issue, he addressed it directly without playing any game and quickly gave us a very satisfied answer. It took us less than 30 minutes to sign the purchase agreement and complete all the paperwork. The rest of time we just waited for our new car to be professionally cleaned. After we finally sat in our new CR-V, Will showed us all the important features of the car. Even though we always drive Honda cars, we still learn a quite lot from Will. Overall, it was a great experience for us to buy a car from Will. I wouldn't hesitate to buy next car from Will and recommend him to my friends. More

Superb new car buying experience! Will was a tremendous consultant for us as we went through the buying experience ! He was friendly, personable and answered all our questions about th Will was a tremendous consultant for us as we went through the buying experience ! He was friendly, personable and answered all our questions about the CRV. I would recommend him to anyone looking for a new car. More

Excellent as always Great service on my 2005 CRV oil change, tire rotation, all points check and 30,000 mile service. Laurel Hansen is friendly, knowledgeable and appreci Great service on my 2005 CRV oil change, tire rotation, all points check and 30,000 mile service. Laurel Hansen is friendly, knowledgeable and appreciative when I was able to kill a wasp that got into the window by her desk. Technicians are great and car was washed after service. More

Professionalism Our thanks to Ben and Jeremy for the excellent service. Our Odyssey battery light came on in the late evening and we took it straight to the folks at Our thanks to Ben and Jeremy for the excellent service. Our Odyssey battery light came on in the late evening and we took it straight to the folks at Brookdale Honda. They recently extended their service department hours and were able to work us into the schedule for completion the next day. They were courteous, understanding, accommodating and timely = true professionalism! Very appreciated. Thank you! More

New lease Had a great new lease experience with William Carr. I have been leasing Honda's for 18 years so I am familiar with the process and Will made it just Had a great new lease experience with William Carr. I have been leasing Honda's for 18 years so I am familiar with the process and Will made it just that much easier. I knew what we wanted regarding the Odyssey, I knew the price we wanted to be at and then it just came down to finding the right color. The '14s were going fast and Will did a great job keeping me updated with the search progress and then setting the delivery. His commuincation was clear and honest and he made the experience very easy. After a number of emails, a couple phone calls and addressing most of the paperwork needs on-line; it was locked in with very little hassle (other than maybe getting the color we truly wanted). No worries though, we will be back when this lease is up! Kudos to Will and the rest of the Luther Brookdale Honda team on making this and other service experiences with the dealership so efficient. More

major engine service had a very unexpected major engine service, Luther Brookdale went out of their way to help me out with expediting service and price. EXCELLENT work. had a very unexpected major engine service, Luther Brookdale went out of their way to help me out with expediting service and price. EXCELLENT work. Huge parries to Shane and Jeremy. More

New Accord Just bought a new Accord. I went out of my way to buy from Brookdale Honda (there's other dealerships closer) because they make the buying process so Just bought a new Accord. I went out of my way to buy from Brookdale Honda (there's other dealerships closer) because they make the buying process so easy, fast and they treat their customers well. More

Respectful of my time The sales associate was courteous, knowledgeable, and respectful of my time. I have been left sitting alone in dealerships for hours. At Brookdale Hon The sales associate was courteous, knowledgeable, and respectful of my time. I have been left sitting alone in dealerships for hours. At Brookdale Honda, they took great care of me and had me out the door with my new car in a very reasonable time frame. Chad even picked me up at my home, so I could drive the new vehicle home without hassling friends to drive me there. I would definitely buy from them again. More

amazing experience I am so glad i went here i stead of anywhere else! They were so helpful with making the price work for me. They did everything they could to not only I am so glad i went here i stead of anywhere else! They were so helpful with making the price work for me. They did everything they could to not only sell the car but to make it work for ne so i wouldn't struggle. I would definitely go back. Mike in the finance department that helped me figure out what i would be paying was great and if i was going to anyone it would be him! More