Luther Brookdale Honda

Excellent Like Always I came in for an oil change but asked if there was anything else I needed at the time Tyler suggested rear differential fluid and I got the more exte I came in for an oil change but asked if there was anything else I needed at the time Tyler suggested rear differential fluid and I got the more extensive multi maintenance check! Peace of mind there! Love the service I get at Brookdale Honda! The pleasantness of ALL the people who work there! Very clean and nice waiting area's,Love the free beverages and cookies etc. they supply makes waiting a pleasure! Want to give a Thank You to Tyler Sundburg for his great service and helpfullness to me!! Will always go back to Brookdale Honda, This is my third Honda! Love Them!!! Bobbi P PS Also one of the service techs came to counter to explain something to me which I thought was very nice too! More

Excellent experience! I was referred to Luther Brookdale Honda by someone very close to me and I have to say the experience I had was flawless! I was greeted at the door by I was referred to Luther Brookdale Honda by someone very close to me and I have to say the experience I had was flawless! I was greeted at the door by Tanner and felt like he had me under his wing for the next several hours. I had never bought a "new" car before so I was nervous but excited at the same time and Tanner really helped me to feel comfortable about the process and I felt like he was really trying to help me, not just sell me a car to get the sale. Scott Kasprzak made an appearance several times too just to make sure everything was going well and that made me feel good, too. He is a family friend and really helped me out even though he didn't have to do that. Even the guy in finance, Adam Peterson, was great! I didn't spend nearly as much time with him as I did with Tanner but the little interaction we had was excellent. I felt like these guys really cared about me and I have a feeling that is hard to come by in the car dealership world. I will be recommending Luther Brookdale Honda to anyone and everyone I know that is looking to buy a car. SO PLEASED! Side note: I have a young son who was with me that day and luckily Luther Brookdale Honda has a little room with some toys and a TV to keep kids occupied. Things could have gotten a little crazy without that room! More

Great Car Buying Experience I have been a service customer at Luther Brookdale Honda for several years. Leasing my new 2015 CR-V was the same positive experience I have come to a I have been a service customer at Luther Brookdale Honda for several years. Leasing my new 2015 CR-V was the same positive experience I have come to appreciate at the dealership. William Carr was the sales associate I worked with and he was extremely helpful, honest and competent. More

Great service! The service department and staff are top notch. The lounge and its presentation was very refreshing and comfortable. I will be coming back for service The service department and staff are top notch. The lounge and its presentation was very refreshing and comfortable. I will be coming back for service again! More

Two hours to change airbag recall? I got a phone call early from Honda Brookdale letting me know that they have a new airbag. I made an appointent for 6pm. the most interesting part is I got a phone call early from Honda Brookdale letting me know that they have a new airbag. I made an appointent for 6pm. the most interesting part is that I had to ask if this was part of a recall. After arriving at 6:02 I was told that it was going to take 1 hour, that is right 1 hour which it felt that I could handle that with a coup of coffee and wi-fi. BUT, After 1:45, one hour and fourty five minutes I was told that the technician was still working on it. Then after 2 hours WITH AN APPOINTMENT I was able to get out of there with no car wash, hungry, and no other absolutly no apology for taking so long to fix something that I should not be waiting for. I was told to come back for a car cash becasue was cold. Once again, NO APOLOGY. More

Looking for a new car? Call William Carr. What could be better than buying a new Honda from Will Carr? Although this was our first time meeting Will, we quickly realized he was the right perso What could be better than buying a new Honda from Will Carr? Although this was our first time meeting Will, we quickly realized he was the right person to get us set up with a new Honda. He was knowledgeable, quick to recognize our needs and put the pieces together to get us in our new Pilot. Couldn't be happier with our decision. Another Honda for our family. More

Top-notch!! Could not have asked for anything more! Brookdale Luther Honda is lucky to have William Carr on board!! He is professional, gets things done and is knowledgable about not only Honda, but co Brookdale Luther Honda is lucky to have William Carr on board!! He is professional, gets things done and is knowledgable about not only Honda, but competitor brands which is in incredibly comforting. We felt absolutely no pressure...yet, his expertise completely reinforced our opinion that you just don't get better than a Honda!! He was able to provide us with the the pros and cons of things we were toying with and kept our families needs in mind with every suggestion and recommendation. The only negative thing I could say is we know we won't have the pleasure to work with William Carr for a VERY long time...because a Honda is built to last! Rhonda and Jeff Steinhagen More

Excellent Service! I was a little rush when I contacted the Honda Dealer today for the service of oil change but I was able to get the service tonight and I appreciated I was a little rush when I contacted the Honda Dealer today for the service of oil change but I was able to get the service tonight and I appreciated Joe over the phone to not only set it up but also recommended the very much needed "Tire rotation" even though I did not know. When I drove in I decided to have both the oil change and the tire rotation. Mr .Tyler Sunderberg was able to finish both job in reasonable time. And I was able to use my coupon, plus the car was washed! Great job folks! More

Great Service Experience Luther Brookdale Honda may very well be the best dealership in the Minneapolis/St. Paul area to get your Honda serviced. The staff was very friendly Luther Brookdale Honda may very well be the best dealership in the Minneapolis/St. Paul area to get your Honda serviced. The staff was very friendly and professional and responsive to my needs. More

I was in and out with great customer service! I was able to use a coupon from a different Honda dealership, which was a great savings! Maurice Johnson was extremely friendly and helpful. I feel c I was able to use a coupon from a different Honda dealership, which was a great savings! Maurice Johnson was extremely friendly and helpful. I feel confident in the work that was done and will be back for future service! More