Luther Brookdale Honda

Great customer service! I live over in Blain. I became a regular with Luther Brookdale Honda about one year ago. It is relatively close to me. Customer service can't be toppe I live over in Blain. I became a regular with Luther Brookdale Honda about one year ago. It is relatively close to me. Customer service can't be topped anywhere. Most of all, I trust the mechanics in the service department. Employees appear to be quite motivated too. Also notice that this respectful treatment of customers is extended to all of the dealership's clients too. More

Another great Experience! My appointment was made with Joe Reda without any problems. Upon arriving for my 2:00 pm appointment , I was greeted by Alicia Jenkins who wrote up my My appointment was made with Joe Reda without any problems. Upon arriving for my 2:00 pm appointment , I was greeted by Alicia Jenkins who wrote up my oil change service order. To complete the process, Lucas Smith finished up the paperwork. I had a good conversation with Lucas while finishing the paperwork. All three employees were easy to work with and I would highly recommend Brookdale Honda for future services. More

A Pleasant Experience My husband and I feel fortunate to have worked with Will Carr for our buying experience. Even though we have driven Hondas for some 30+ years and hav My husband and I feel fortunate to have worked with Will Carr for our buying experience. Even though we have driven Hondas for some 30+ years and have been pleased with our Luther experiences, purchasing a new vehicle can be intimidating. Will listened to what we wanted, answered our questions, gave us excellent information, and was patient. He was knowledgeable, professional, and friendly. Thank you, Will Carr! Dennis and Joan Neaton The finance manager, Ben, was very thorough. Having the large screen computer with which to review each step of the finances, made the process easy to follow. His manner was professional and friendly. Thank you, Ben Haertzen Dennis and Joan Neaton More

Pleasant Experience I only come to this dealership for all my car service needs. I no longer stay in the area but I still prefer to come to this dealership. I have a ple I only come to this dealership for all my car service needs. I no longer stay in the area but I still prefer to come to this dealership. I have a pleasant experience every time I come in to get my car serviced. I love the atmosphere, especially the guest lounge/waiting area. Normally I like to have my oil changes done really quick but I get so comfortable in the guest lounge that I stay there for hours if I had too. I recently went in for an oil change and worked with Ben Wysocki. He was friendly and very informative. More

Great Experience! I love how easy it is to schedule service on my Honda CRV! I booked an oil change online and had to change it a couple times and it was very easy for I love how easy it is to schedule service on my Honda CRV! I booked an oil change online and had to change it a couple times and it was very easy for me to do on the website. It's very nice to not have to make any calls to setup or change an appointment. Getting an oil change used to be such a pain but now I love it because I get to drink free cappuccino and watch whatever I want on my own private TV! It's almost like a mini vacation! The person who helped me (I wish I could remember her name) to begin with was very nice and she helped me with getting my phone reconnected to my car. The service was completed very quickly and Tyler came out and told me all of the services that were completed. I have been driving Honda's for 4 years now. I'm on my second CRV and I have always been very impressed with customer service at Brookdale Honda. More

Service Lights The building and the people were all very nice. I was just very surprised that the $137 I paid for them to figure out all of the problems with my van The building and the people were all very nice. I was just very surprised that the $137 I paid for them to figure out all of the problems with my van was not enough. They told me that they figured out some of the issues, but needed another $137 to really figure out what was wrong. I did not accept this since I struggle with the concept of paying over $260 just to "figure out what's wrong". I just took my van and left...didn't even want to know how much it would take to acutally fix the problems. More

Great service! Came in for our regular Oil Change. It was provided with excellent customer service by Tyler and team, along with an explanation of potential repairs. Came in for our regular Oil Change. It was provided with excellent customer service by Tyler and team, along with an explanation of potential repairs. Thanks! More

Trusted Service I have most of our maintenance and service work done on both Honda vehicels at Brookdale Last vist Melissa Chazen check paper work at end of ser I have most of our maintenance and service work done on both Honda vehicels at Brookdale Last vist Melissa Chazen check paper work at end of service . I asked for full synthetic and tec had installed regular blend , she had them do a complete new oil change. They make sure work that was requested , is done correctly. I continue to trust this dealership service department and its employees! More

William Carr Will is friendly, professional and extremely knowledgeable. He made our car buying experience not only pain free, he made it a pleasant experience! Will is friendly, professional and extremely knowledgeable. He made our car buying experience not only pain free, he made it a pleasant experience! We will definitely refer family and friends to Will for a good car buying experience! More

Low pressure /comfortable sales I went to Brookdale Honda looking for a very low milage CRV. The car I saw on Autotrader was sold, but I fond one which fit my criteria exactly. Am I went to Brookdale Honda looking for a very low milage CRV. The car I saw on Autotrader was sold, but I fond one which fit my criteria exactly. Amber was great- very helpful. She was able to get the requested service completed on the car prior to my picking up the car and helped me program my car afterwards. The financing was quick, easy and competitive. More