Luther Brookdale Honda

Great service I really love the look of the new place. It's very classy. I hadn't been there. I had only been to the other site which used to be across the stre I really love the look of the new place. It's very classy. I hadn't been there. I had only been to the other site which used to be across the street. I was greeted warmly and with a smile. Laurel was the service person I worked with and she was fabulous! I had prepared to have someone pick me up, but Laurel let me know right away that my service would only take 30 min instead of the 2 hours I had been previously told. She gave me a mini tour of the new space. She offered to have my vehicle washed before I could even ask. There was no price for the work I needed done because it was factory recall service, but I still received first rate customer service. More

Great Service I recently had my car in for some warranty work. Ben was patient with my questions and though the work took a bit longer than expected, they kept me I recently had my car in for some warranty work. Ben was patient with my questions and though the work took a bit longer than expected, they kept me informed and worked to meet our needs. Fantastic experience. All my experiences from buying the car with Chris as our salesman to the service has been professional and has exceeded my expectations. More

Best Honda dealer in town I've purchased more than 25 cars during my life and I have had bad, good, better and best experiences, Luther Brookdale Honda is by far on the BEST ca I've purchased more than 25 cars during my life and I have had bad, good, better and best experiences, Luther Brookdale Honda is by far on the BEST category, and one of the reasons for that is Jon Tearle and Alex Irlin, they provide an amazing service, they will always go the extra mile to deliver to you the perfect experience, they are such a great team. So far I've purchased 4 cars from Brookdale Honda and I am really happy, looking forward to buy many more cars from them. Highly recommend dealer, don't waste your time looking around, just go to Brookdale Honda and ask for Jon or Alex, you will not be disappointed. More

Great Service Experience Lucas checked me in and explained the service necessary to complete my appointment. Estimated how long the service would take, asked if I had any que Lucas checked me in and explained the service necessary to complete my appointment. Estimated how long the service would take, asked if I had any questions about the service or other concerns with my vehicle. Informed me about the airbag recall and how that would be taken care of by Honda. Enjoyed the lounge and viewing the new models available while waiting for service to be completed. During checkout, Lucas explained all the services that were performed by the tech as well as concerns that were found during the inspections. Very friendly, knowledgeable and efficient staff. More

Always top of the line! As with every encounter I have had at Brookdale Honda, today was no different: ALWAYS EXCELLENT and Top of the line customer service. Laurel was ver As with every encounter I have had at Brookdale Honda, today was no different: ALWAYS EXCELLENT and Top of the line customer service. Laurel was very pleasant and professional, she even owns the same car as myself and is very familiar with each feature! I would never go anywhere else for a future purchase or services. I purchased my Honda last May and have had maintenance completed here each time necessary! More

Excellent Service Laurel was very helpful and friendly. She was attentive to my questions and answerd all of them. She even showed me print outs that confirmed when we Laurel was very helpful and friendly. She was attentive to my questions and answerd all of them. She even showed me print outs that confirmed when we had completed my last tire rotation. The service was done timely and I was pleased with Laurel's friendly and excellent expertise. More

Bought a used Acura TSX I felt that customer serviced was not followed all the way through like it should of been with my purchased but Ryan did reached out to me and made th I felt that customer serviced was not followed all the way through like it should of been with my purchased but Ryan did reached out to me and made things right. Thanks More

Updated Review They say a sign of a great company is how they handle mistakes and disputes. Overall I am very happy with Luther Brookdale Honda with purchase of my They say a sign of a great company is how they handle mistakes and disputes. Overall I am very happy with Luther Brookdale Honda with purchase of my used vehicle, the servicing of my car and resolving any issues that I had with this whole transaction. They bent over backwards to make sure that all of my concerns were met with professionalism, top-notch customer service and fair price for both the car I purchased and the one I traded in. I would recommend this dealership as they work with the customer to make sure all of their needs are met. More

"Awesome Experience" Thanks for your quick and perfect repairs on my Accord at Luther Brookdale Honda. My Airbag was also replaced due to the recall. Thanks for mentioning Thanks for your quick and perfect repairs on my Accord at Luther Brookdale Honda. My Airbag was also replaced due to the recall. Thanks for mentioning it during my visit. Thomas. More

Awesome Service I use to go to Valvoline, Jiffy Lube for my oil change. After a close family member told me about Brookdale Honda, I decided to try them out and was V I use to go to Valvoline, Jiffy Lube for my oil change. After a close family member told me about Brookdale Honda, I decided to try them out and was VERY pleased with their services, their honesty and the friendly staff. I've been going to them for 4 going on 5 years and do not have any plans to go else where in the near future! More