Luther Brookdale Chrysler Jeep Dodge RAM - Service Center

Weekend - dead battery rescue Service advisor Brandon was able to get techs to diagnose problem - and take action to get me on the road quickly again. - with a new battery Service advisor Brandon was able to get techs to diagnose problem - and take action to get me on the road quickly again. - with a new battery More

Oil change I was took care of immediately and was satisfied with the service I received. I’m truly grateful for being a customer of such a great company I was took care of immediately and was satisfied with the service I received. I’m truly grateful for being a customer of such a great company More

I love the dealership. I appreciate the services. My needs we're met with no issues. I even plan on coming to Brooklyn Center Dodge for my services here on out. I'm likely not going back to my dealers My needs we're met with no issues. I even plan on coming to Brooklyn Center Dodge for my services here on out. I'm likely not going back to my dealership I brought my vehicle from. More

Recall service Great customer service, scheduling the appointment was easy, able to get in the next day, recall appointment was completed in a timely manner, great e Great customer service, scheduling the appointment was easy, able to get in the next day, recall appointment was completed in a timely manner, great experience! More

Fast express service Customer service was knowledgeable and friendly I was in and out in no time. They were spot on with their estimate which is rare these days and they a Customer service was knowledgeable and friendly I was in and out in no time. They were spot on with their estimate which is rare these days and they also washed my car without me asking. More

Attention to Detail They replaced a light bulb. Took off grill and put it on offcenter. Very noticeable. This is the second time this has happened at this Dealership. They replaced a light bulb. Took off grill and put it on offcenter. Very noticeable. This is the second time this has happened at this Dealership. More

Dealer sold me a new car without reviewing it first My sales person was good however was told the day after I purchased that there was an 'upgrade' needed and I had to bring the Jeep back. Turns out it My sales person was good however was told the day after I purchased that there was an 'upgrade' needed and I had to bring the Jeep back. Turns out it was a recall and while that was being fixed they found another problem with an airbag sensor. Was then told to come back again the next day to get that replaced. When I showed up the next morning, I was told they received the wrong part adn had to come back again. The provided me with a loner vehicle that day which was dirty and had no gas. Very disappointing experience after spending a lot of money on a new car. They did offer a free first oil change however I would never go back even for that. More

Recall & Routine Service Manufacturers recall, re-program the CPU for the U65 Cruise Control issue. Easy scheduling. Nicole approached me in line, garnered the basic veh Manufacturers recall, re-program the CPU for the U65 Cruise Control issue. Easy scheduling. Nicole approached me in line, garnered the basic vehicle data and had me come inside to finish the needed paperwork. Nicole communicated progress via text and in person while I waited in the Customer area. Work completed ahead of schedule, including an oil change & new air filter. Cost detailed and explained, prompt and courteous checkout. More

Advisor was excellent My advisor Brian was good in description of my sounds effects when coming to diagnosis of problem car is having. Loaner car was quick and easy My advisor Brian was good in description of my sounds effects when coming to diagnosis of problem car is having. Loaner car was quick and easy More

Visit review I was called that my car was ready to picked up but it took them 20 minutes to get because they have to wash it. I was informed that the parts neede f I was called that my car was ready to picked up but it took them 20 minutes to get because they have to wash it. I was informed that the parts neede for the repairs has to be orederd until I got to the dealership. More