Luther Brookdale Chrysler Jeep Dodge RAM - Service Center

Pickup Everything was fine until I picked up the vehicle. The plastic was left on the seat. The paper was still on the floor by the pedals. They had worked o Everything was fine until I picked up the vehicle. The plastic was left on the seat. The paper was still on the floor by the pedals. They had worked on the passenger side door and had left all the maps that were in the door pocket scattered on the floor. The heat was on, but the driver side window was open so they were trying to heat the outside. The car hadn’t been washed and I didn’t get a summary of everything that had been checked. I have been there many times for service and this is the first time I have encountered this time of service. More

Great service I Went in for a recall notice and oil change. They got me in right away and kept me informed and it was great overall. I Went in for a recall notice and oil change. They got me in right away and kept me informed and it was great overall. More

At least they had popcorn Stopped in for an oil change. Was told the wait was around an hour and a half. I was fine with that. 3 hours later I asked the service guy if my tr Stopped in for an oil change. Was told the wait was around an hour and a half. I was fine with that. 3 hours later I asked the service guy if my truck was almost done and was told they didn't have any oil for my truck, really? Finally got the oil change done and was able to get out of there. Only upside to the place was they have popcorn. More

Great service! I had a wonderful experience, the service was good , my needs were met and I was treated with respect. The workers were nice as well. I had a wonderful experience, the service was good , my needs were met and I was treated with respect. The workers were nice as well. More

Service Adviser was correct, honest informed He read back to me what as going to be done based on what I asked for. He kept me informed that a slight delay was going to occur and apologized for He read back to me what as going to be done based on what I asked for. He kept me informed that a slight delay was going to occur and apologized for that. He shared with me a possible area that I could consider. He wasn't 'pushy, and the type of person that I like to do business with when I bring my auto in to be serviced. More

Great service Got right in, service person very nice and friendly. service work done in a timely fashion ,very clean waiting area Great popcorn and the coffee was Got right in, service person very nice and friendly. service work done in a timely fashion ,very clean waiting area Great popcorn and the coffee was good. More

Wonderful and fast! My service coordinator Brett was extremely nice and helpful and made things go seemlessly. The service was also completed in nearly half the time expe My service coordinator Brett was extremely nice and helpful and made things go seemlessly. The service was also completed in nearly half the time expected. More

excellent service! I was helped right away, and notified when everything was done! Service was quick and done great! They did an excellent job and will continue to come I was helped right away, and notified when everything was done! Service was quick and done great! They did an excellent job and will continue to come back. More

Service my 2015Cherokee Nicole my advisor was great. Very Professional. Did not try to get me to do addl work or services I did not request Was under extended warranty and w Nicole my advisor was great. Very Professional. Did not try to get me to do addl work or services I did not request Was under extended warranty and when car was ready I got a text which was great and I could pay the deductible right then. More

Transmission concern Worked with David. Spent time to fully understand our issue. He kept me informed, found a solution and provided me with feedback. Great to work with Worked with David. Spent time to fully understand our issue. He kept me informed, found a solution and provided me with feedback. Great to work with! More