Luther Brookdale Chrysler Jeep Dodge RAM - Service Center
Brooklyn Park, MN
425 Reviews of Luther Brookdale Chrysler Jeep Dodge RAM - Service Center
Ben provided very good communication and flexibility. He checked that some of the work was covered by an extended warranty. He got me detailed answers from the mechanic and gave me good suggestions for foll checked that some of the work was covered by an extended warranty. He got me detailed answers from the mechanic and gave me good suggestions for follow up. The work was performed in a very timely basis. The service met my expectations. More
Service writers were friendly and attentive to my concerns in writing up the work I wanted and giving me written estimates for other work needed. Thanks for the help with my service needs. concerns in writing up the work I wanted and giving me written estimates for other work needed. Thanks for the help with my service needs. More
I delt with Craig in service he was very professional. He and the whole staff took care of all my needs. I would recommend to all friend and family. Keep up the good work. and the whole staff took care of all my needs. I would recommend to all friend and family. Keep up the good work. More
My tires were well worn and leaking so i needed new tires and fluids. They found my rims were pitted from condensation off a compressor. the rims were buffed and sealed but the tires were wobbling at high and fluids. They found my rims were pitted from condensation off a compressor. the rims were buffed and sealed but the tires were wobbling at high speed test. They gave me a rental at their cost and brought in a new set of tires. the problem was fixed early the next day and I was happy to drive away all fixed and washed. Thanks guys I feel you looked out for my better interests and didn't leave me with a problem. More
Great service, happy employees, very helpful! We've bought our Caliber at this dealership, and have been very happy with the service since she was born! bought our Caliber at this dealership, and have been very happy with the service since she was born! More
I took my Grand Cherokee Overland in for a terrible electric issue that was causing my vehicle to stall. I was not optimistic, as this issue had stumped other mechanics, everyone on Jeepforum.com, and electric issue that was causing my vehicle to stall. I was not optimistic, as this issue had stumped other mechanics, everyone on Jeepforum.com, and myself. I took it in, and Dave and Craig let me know that they could set it straight. They set their top guys on it, and the Jeep resisted. Dave called and filled me in; told me that they were still drilling on the issue, and that my rental car was waiting. That's right- he rented a car for the weekend in order to keep me mobile. Long story short, they fixed it. Dave called me and said it was fixed, tested, and ready. I drove to the dealership feeling like my life savings was about to be stripped from me.. Not the case- I drove out with a big smile, and a flawlessly working Jeep. Absolutely amazing.. Where else can you get service and results like this? Nowhere. More
In addition to a normal oil change they check two sounds that were troubling. No problems were found and I was in and out of the shop in about 1 hour. Sean explained what was causing the sounds and why th that were troubling. No problems were found and I was in and out of the shop in about 1 hour. Sean explained what was causing the sounds and why they were normal. Great service done quickly. Scheduling an appointment was very easy using their online appointment maker. This is the second vehicle that I have purchased from Luther Chrysler-Jeep-Dodge and with this kind of service; I will continue to bring them my business. I would highly recommend them for both new car purchases as well as service. More
I needed a new vehicle and they helped me out even with my no so good credit! They have been great since then with oil changes and repairs. No one wants to pay for repairs but people need to remember it's my no so good credit! They have been great since then with oil changes and repairs. No one wants to pay for repairs but people need to remember it's not their fault that there are things that need to be fixed and paid for. Sean in the service dept has been excellent! Find ONE person in the service department to work with for the length of time owning your car and you will be satisfied. More
Dave was most helpful with my car and also worked well with my insurance adjustor to get a settlement. I in turned bought a used Chrysler to replace my car. with my insurance adjustor to get a settlement. I in turned bought a used Chrysler to replace my car. More
Our car needed more work than the oil change that I went in for and Billy was understanding of our need to wait to do the work and explained the importance of getting the work done. We will have this deale in for and Billy was understanding of our need to wait to do the work and explained the importance of getting the work done. We will have this dealership do the work needed when we are going to do the repairs. More