Luther Brookdale Chrysler Jeep Dodge RAM - Service Center

Service writers were friendly and attentive to my concerns in writing up the work I wanted and giving me written estimates for other work needed. Thanks for the help with my service needs. concerns in writing up the work I wanted and giving me written estimates for other work needed. Thanks for the help with my service needs. More

I delt with Craig in service he was very professional. He and the whole staff took care of all my needs. I would recommend to all friend and family. Keep up the good work. and the whole staff took care of all my needs. I would recommend to all friend and family. Keep up the good work. More

My tires were well worn and leaking so i needed new tires and fluids. They found my rims were pitted from condensation off a compressor. the rims were buffed and sealed but the tires were wobbling at high and fluids. They found my rims were pitted from condensation off a compressor. the rims were buffed and sealed but the tires were wobbling at high speed test. They gave me a rental at their cost and brought in a new set of tires. the problem was fixed early the next day and I was happy to drive away all fixed and washed. Thanks guys I feel you looked out for my better interests and didn't leave me with a problem. More

Great service, happy employees, very helpful! We've bought our Caliber at this dealership, and have been very happy with the service since she was born! bought our Caliber at this dealership, and have been very happy with the service since she was born! More

I took my Grand Cherokee Overland in for a terrible electric issue that was causing my vehicle to stall. I was not optimistic, as this issue had stumped other mechanics, everyone on Jeepforum.com, and electric issue that was causing my vehicle to stall. I was not optimistic, as this issue had stumped other mechanics, everyone on Jeepforum.com, and myself. I took it in, and Dave and Craig let me know that they could set it straight. They set their top guys on it, and the Jeep resisted. Dave called and filled me in; told me that they were still drilling on the issue, and that my rental car was waiting. That's right- he rented a car for the weekend in order to keep me mobile. Long story short, they fixed it. Dave called me and said it was fixed, tested, and ready. I drove to the dealership feeling like my life savings was about to be stripped from me.. Not the case- I drove out with a big smile, and a flawlessly working Jeep. Absolutely amazing.. Where else can you get service and results like this? Nowhere. More

In addition to a normal oil change they check two sounds that were troubling. No problems were found and I was in and out of the shop in about 1 hour. Sean explained what was causing the sounds and why th that were troubling. No problems were found and I was in and out of the shop in about 1 hour. Sean explained what was causing the sounds and why they were normal. Great service done quickly. Scheduling an appointment was very easy using their online appointment maker. This is the second vehicle that I have purchased from Luther Chrysler-Jeep-Dodge and with this kind of service; I will continue to bring them my business. I would highly recommend them for both new car purchases as well as service. More

I needed a new vehicle and they helped me out even with my no so good credit! They have been great since then with oil changes and repairs. No one wants to pay for repairs but people need to remember it's my no so good credit! They have been great since then with oil changes and repairs. No one wants to pay for repairs but people need to remember it's not their fault that there are things that need to be fixed and paid for. Sean in the service dept has been excellent! Find ONE person in the service department to work with for the length of time owning your car and you will be satisfied. More

Dave was most helpful with my car and also worked well with my insurance adjustor to get a settlement. I in turned bought a used Chrysler to replace my car. with my insurance adjustor to get a settlement. I in turned bought a used Chrysler to replace my car. More

Our car needed more work than the oil change that I went in for and Billy was understanding of our need to wait to do the work and explained the importance of getting the work done. We will have this deale in for and Billy was understanding of our need to wait to do the work and explained the importance of getting the work done. We will have this dealership do the work needed when we are going to do the repairs. More

I was leery of using them due to a problem I had with my Dodge Caravan where I was ahcrged $340 and the problem was not fixed. I dealt with them and the Betterbusiness bureau and got a refund that time. W Dodge Caravan where I was ahcrged $340 and the problem was not fixed. I dealt with them and the Betterbusiness bureau and got a refund that time. Well now I had requested they reprogram the tcm because there was a service bulletin about issues after a transmission fluid change. That was the issue I was having so that had to be the issue. They claimed they never heard such a thing, even though they are a Chrysler dealer. They belittled me for "thinking I was a mechanic" and that they would do the reprogram, but then would need to charge me another $120 (so $240 total) to make sure nothing else was wrong and ther probably would be, according to David. He claimed that it was sure to be an expensive repair. How he knew this I don't know because he hadn't looked under the hood or test drove it! At any rate I was not comfortable leaving it there so I went elsewhere. The Transmission shop in Golden Valley knew exactly what I was talking about and said it was a very common problem in Chryslers! Guess what they charge for the reprogramming? $20!! So Brookdale Chrysler Jeep wanted to make sure I had an expensive issue and wanted at least $240 for something they admit they are not knowledgeable about and it got fixed in 15 minutes at the Transmission shop for $20. Do not use Luther Brookdale Jeep Chrysler unless you want to pay way too much and probably not have your problem repaired. Also, women should not use this company. They seem to think women are stupid. I bet if a man had come in and requested the reprogramming they'd have just done it with no argument! Although they would have overcharged the men, too. I recommend that no one ever use them for servicing your car! More