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Luther Brookdale Chrysler Jeep Dodge RAM - Service Center

Brooklyn Park, MN

3.3
427 Reviews

427 Reviews of Luther Brookdale Chrysler Jeep Dodge RAM - Service Center

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April 23, 2015

Best Service Dept in town ! I took my Town & Country in for a couple of problems I was having with it. Steve in service was able to get my car right in for a diagnosis and estim More

by minivanjerry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Mackey
April 23, 2015

great service I have always been satisfied with their service. The work is always done properly and in a timely manner. Employees are courteous, friendly and help More

by retired grandma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adrian M Boodram
April 12, 2015

oil change when ever you go to that dealership the people there treat. with respect. and the people in service also treat you well.... I will keep coming there. More

by 1505katie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Sobraske
April 02, 2015

Scheduled repair appointment I scheduled an appointment to have my new van worked on; the passenger side heat would not adjust (a warranty repair), an oil change and an additional More

by mplsdriver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't know who serviced my van
February 28, 2015

5 star service My vehicle died as I was driving, all the lights on the panel lit up then nothing. I called a towing company it took 4 hours for me to get to the dea More

by MSFMH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
barbara, Bryan Herr
January 30, 2015

Service Dept I took my truck in for an oil change and a new power steering hose. Of all the service depts i have ever been to, this one had the one huge thing goin More

by mschreiber
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Mackey
January 26, 2015

Recent Oil Change I had my oil changed on my Chrysler Town and Country and they did a quick job of it and washed my car as well. I have purchased several Town and Coun More

by dhthune1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sreve Mackey, Steve Lodien
January 21, 2015

High Customer service marks in the Service Dept. Had my car towed in and had excellent help from everyone involved. From the minute I dropped it off through pick up of the repaired car. Execellen More

by kbinbp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Mackey
January 16, 2015

Willing to help, and fix the problem. I was at Brookdale Dodge today to have my 3rd brake light replaced. I was in there two months ago for the same thing, so I was a little upset to have More

by Blkram1500
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John in service (service writer)
January 12, 2015

Disappointed! In October I purchased a new 2014 ecoDiesel Ram 1500. In January - less than 4000 miles on the vehicle I needed service: Check engine light went on, More

by luanders
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Scott Spaeth
Jan 14, 2015 -

Luther Brookdale Chrysler Jeep Dodge RAM responded

Edgar, I spoke with Jason Burke and John Valenty and it sounds like you guys have put a plan together to get the situation resolved next Tuesday. I do apologize for the trouble but please feel free to use me as a contact going forward if you have anything that you need in the future. I do appreciate your business and will do my best to make sure that this type of thing doesn't happen going forward. Jason Wiese New Car Manager Luther Brookdale Chrysler Jeep Dodge

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