Luther Brookdale Chrysler Jeep Dodge RAM - Service Center

Recall work It was the first time that I had work done at that location. Easy access, very clean and excellent customer service! Free shuttle service was a bonus! It was the first time that I had work done at that location. Easy access, very clean and excellent customer service! Free shuttle service was a bonus! More

Knocking in engine My car was in for a recall and oil change when i picked my car up it was knocking and they let me know and scheduled me appt to get it fixed. My car was in for a recall and oil change when i picked my car up it was knocking and they let me know and scheduled me appt to get it fixed. More

Recall Steven mackey was very helpful with getting my truck in&out.It's was done in less time then quoted.It's was in for a recall. Steven mackey was very helpful with getting my truck in&out.It's was done in less time then quoted.It's was in for a recall. More

Service I work 6 days out of 7 and your service hours are usually out of my ability to get your service area in time. Horbal Kleighton made sure I was able t I work 6 days out of 7 and your service hours are usually out of my ability to get your service area in time. Horbal Kleighton made sure I was able to obtain my oil change even though it was almost 3 pm on a Saturday ... the first day in a month that I was even able to get to your location before your service hours ended. He was professional and helpfulness that should be recognized for superior customer service! More

Disappointed Brought my vehicle in for recall work, and that was handled fine. Had a MIL on the dash and asked about it, said it would cost $130.00. So, they knew Brought my vehicle in for recall work, and that was handled fine. Had a MIL on the dash and asked about it, said it would cost $130.00. So, they knew what it was and were wanting to charge in order to tell me. They won't get my business again. Period. More

Mark G = Dr. Spock. Honest. To the Point. No speculation! I had a wonderful experience at Luther Jeep in Brooklyn Park. Mark Gray was my salesman and he walked me though the purchase of a new Jeep Cherokee w I had a wonderful experience at Luther Jeep in Brooklyn Park. Mark Gray was my salesman and he walked me though the purchase of a new Jeep Cherokee with what I think of as the "pushing the Easy Button" scenario. Friendly, non-assuming, non-pushy - just a great salesman with the gentle touch and a "more bang for your buck" delivery which helped me make the decision. I liked the approach and enjoyed avoiding the "new car purchase process", which I find stressful. Thank you Mark for assisting me in making an important decision about purchasing another Jeep. Betty Cook, Minneapolis More

Service was friendly and professional I bought my first Durango from Scott, general manager in 2001 and yes I am still driving it. It just went over 235,000 miles. He is assisting me in fi I bought my first Durango from Scott, general manager in 2001 and yes I am still driving it. It just went over 235,000 miles. He is assisting me in finding another gem. Scott's staff from the sales department to the service bay, including the fellow who drove me back to my office when I dropped the car off for service, where like Scott, "friendly, helpful, professional and genuinely wanting to do the best for me. Thank you all John Aquilina 6128509984 More

Another GREAT visit for service. Needed new tires and Steve Mackey took care of me again, and everything was done in tip top shape. Also getting my navigation system updated and he wo Needed new tires and Steve Mackey took care of me again, and everything was done in tip top shape. Also getting my navigation system updated and he worked that out with Chrysler as the past sent did not work. New one is being shipped and I know all will be well. The whole team in the service department is great, friendly, helpful & caring. Thank you all!! More

Love these guys! I live 140 miles away from this dealership and will not bring my Jeep anywhere else. After trying to use local shops and continually being disappoint I live 140 miles away from this dealership and will not bring my Jeep anywhere else. After trying to use local shops and continually being disappointed I started bringing my Jeep back to Luther Brookdale and I have never regretted it. More

They Care They go out of their way to make your visit plesant. They are professionals an when i want another car i will buy there. Service is great. They go out of their way to make your visit plesant. They are professionals an when i want another car i will buy there. Service is great. More