Luther Brookdale Chrysler Jeep Dodge RAM - Service Center

It was a very good experience as usual. As usual I was happy with the people. As it turned out some significant additional work was needed and an effort was made and resulted in some redu As usual I was happy with the people. As it turned out some significant additional work was needed and an effort was made and resulted in some reduction of cost. They were able to work at it in addition to the oil change I came in for. More

Fast service Fast service. Part was in stock. Everyone else wanted to ship it in and I needed my asap. Parts and service then worked to fit me in and install the Fast service. Part was in stock. Everyone else wanted to ship it in and I needed my asap. Parts and service then worked to fit me in and install the part while I waited. More

My 2010 Town & Country To have the cause of my 2010 Town & Country stalling without warning while driving. I took it in and they said they had found the cause and to pick it To have the cause of my 2010 Town & Country stalling without warning while driving. I took it in and they said they had found the cause and to pick it up. I did and the same thing happened two days after I picked it up. It is now back in for further diagnosis. More

Great Experience Everything was done as expected and on time. Actual expense was less than expected as well. They managed to accommodate my needs on short notice also Everything was done as expected and on time. Actual expense was less than expected as well. They managed to accommodate my needs on short notice also. Very much appreciated. More

Thank you I had to bring in my Caravan for some warranty work this past week. I emailed my go to service rep (Nicole) and she got me all setup in no time at al I had to bring in my Caravan for some warranty work this past week. I emailed my go to service rep (Nicole) and she got me all setup in no time at all with an appt and loaner car. I was dealing with a transmission issue and a fan issue. Both issues were addressed and I am now satisfied. Throughout the process Nicole and Dave kept in touch with me ensuring I knew what was going on. I can be very meticulous about many things but that did not bother either of them. You should be proud to have an employee like Nicole working for your team. She has a great attitude and always listens to what I have to say. I have always trusted everything she's told me in regards to me vehicles when they are in for service. She is the type of person that goes the extra mile to make a customer happy. I really enjoy working with Nicole when I have service issues. Please take the time and recognize what a wonderful job Nicole does on a day to day basis as a service assistant and employee of the Luther family. A person with her skill sets is rare in the service industry these days...especially the automotive service industry. Keep up the great work Nicole, you are awesome at what you do. Thank you again for taking great care of me. -RD More

Great experience I got my Nissan an oil change and the service staff were all nice and respectful. The price was great which is always a plus. I will be getting all of I got my Nissan an oil change and the service staff were all nice and respectful. The price was great which is always a plus. I will be getting all of my service done at this dealership. The rest area is very nice and relaxing. 10x nicer than any regular place you would get your oil and service done at. More

Another level of stupid Went for a sunroof leak, ended up declining service from them because it would cost $1000+. Not mad about the bid but then they took it through the c Went for a sunroof leak, ended up declining service from them because it would cost $1000+. Not mad about the bid but then they took it through the car wash. Car soaked, they didn't even dry it out. More

Chrysler 300 I want to thank the team at Luther Brookdale Chrysler. Nicole in service, Mike the service manager,and all the techs whom worked with me on the vehicl I want to thank the team at Luther Brookdale Chrysler. Nicole in service, Mike the service manager,and all the techs whom worked with me on the vehicle, Heath Zimmerman, Scott Hanson and Scott the GM. My brand new Chrysler 300 didn't want to work after a week of having it. It went in the shop on Nov. 21st and has been there till today, something electrical. They have worked with me even though I haven't been the happiest person to deal with. The had given some options and they were to my satisfactory. I just wanted to say I have enjoyed being in the Luther family, I bought 2 other cars from them in 06 and again now in 15, and thank you to the team that has been working with me. More

Excellent and quick service completing a recall. I was pressed for time so stopped in before my scheduled appointment. Steve MacKey saw me and immediately started the process and said he would do my I was pressed for time so stopped in before my scheduled appointment. Steve MacKey saw me and immediately started the process and said he would do my recall alteration as soon as possible although they were very tightly scheduled. I was planning to wait for the car and was told it would take up to 2 hours. I checked in from the waiting area after 1 hour and Steve informed me it was done except for the paper work which he completed on the spot and I was out the door in less that 1.25 hours. I really appreciated Steve's attention and willingness to work with me. Thank you Steve. More