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Luther Brookdale Chrysler Jeep Dodge RAM - Service Center

Brooklyn Park, MN

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424 Reviews

424 Reviews of Luther Brookdale Chrysler Jeep Dodge RAM - Service Center

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June 11, 2017

In & out When I pulled in Steve was busy, Tyler started the paper work so car could get in. Friendly caring employees. Polite, friendly, clean, areas. TV, ne More

by greensag
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve & Tyler. Steve was busy when I pulled up. So Tyler wrote up the paper work to get the car i.
June 08, 2017

Excellent customer service and completion time Utilized the Express Lane for an oil change. In and out in 30 minutes along with excellent customer service from Aaron Deville (Express Lane Advisor) More

by mmelchert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Deville
June 04, 2017

Needed fast service on my Ram I needed a quick turn around on service for my RAM truck and Luther was able to get me in and out in the same day. Quick doesn't mean poor quality. Th More

by Blackjack 1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Hanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Halford, Al Maze
June 03, 2017

Tailgate didn't stay up when opened. I have a 98% record with the helpfulness of staff at Brookdale Dodge/Jeep. I hope to always have vehicles that are serviced at this dealership. I have More

by Katchirhart
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Deville,. Steve Mackey, Brendan ?
June 01, 2017

Oil Change When I arrived they said it would be about 1.5 hours and that is exactly what it took for me to drive away after service was completed. My only disapp More

by DMA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Deville, Jenna Suchy
May 31, 2017

first oil change since we bought the Jeep I've purchased our last 4 cars from a Luther dealer. Always have been pleased until now. One would expect a free oil change or two after buying a br More

by BarryB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brian D'Angelo
May 27, 2017

It was great. Paul Palmer was a delightful person to work with.He was not pushy.And he was very knowledgable about the jeep grand cherakoe.I hope this was helpful. More

by david1696
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Palmer
May 22, 2017

AC Repair Correctly diagnosed my AC problem and fixed it. Also found a problem with my Transmission Fluid leaking, replaced cooler lines and topped off fluid. More

by fth57ad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Judge, Dave.
May 20, 2017

This dealership wants to help you not hurt you. I was treated as if I was the only customer that they were handling. And in a professional, curtious way.They really do care about the customer. More

by minivanjerry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Mackey
May 19, 2017

oil change and the multi point inspection Everything was done in less than an hour and advice on brake and tire wear and suggested repair/replacement was given; no pressure. Always great servi More

by brklncntrdlr
Recommend Dealer
Yes
Employees Worked With
Robert Tollefson, Thomas Gervais
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