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Luther Brookdale Chrysler Jeep Dodge RAM - Service Center

Brooklyn Park, MN

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424 Reviews

424 Reviews of Luther Brookdale Chrysler Jeep Dodge RAM - Service Center

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August 30, 2017

Oil chnge and tire rotation Came in without and appointment and was told it would be 45 minutes to and hour. I was out in about 30 minutes. Car was washed and all work performed. More

by jeep review
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicole, do not know last name
August 30, 2017

Oil change and Tire Rotation I can give my highest recommendation for the team at Luther Brookdale Chrysler Jeep Dodge Service department. I always receive incredible service and More

by Jim Westrum
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Advisor
August 28, 2017

On time and done right. Even washed my car. Greeted cheerfully like my business mattered to them. Oil change done right and within the 45 minutes they promised. They even washed my car which w More

by rwolak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Bakken
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 18, 2017

Warranty work under Chrysler extended warranty I brought my Grand Cherokee in for a potential issue with a cylinder. The Jeep has 97,000 miles on it. Under an extended warranty (that I did not pu More

by Jim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Carson
August 18, 2017

Great! Professional, quick. Easy to book a service, rental vehicle supplied, good coffee, waiting is kept to minimum. Friendly and professional approach, alw More

by caroldaz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't always know the names.
August 18, 2017

Come and get me I'm hearing impaired and they always come out to the lounge to get me. If they just call over the intercom I can't understand what is being said. Than More

by ChargerGirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Worked with the service department
August 13, 2017

Service I came in for an oil change with my brand new Jeep. Everyone was friendly and efficient. I was treated well and would recommend this dealership. More

by Mary777
Price
Recommend Dealer
Yes
Employees Worked With
Service writer - do not know his name
August 11, 2017

Software Update My service rep was very friendly and helpful. She made sure I understood the work to be done and gave me an accurate wait time. More

by Doug
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole Beaver
August 11, 2017

Adjusted to perfection! Multiple issues one after another, wrong information to me on simplicity/oil change. "Life threatening/terrible quality of service," until Brandon J More

by TRINITY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Judge
August 08, 2017

Easy oil change I drove in for an oil change. I had purchased the oil change package and had one remaining. The service was prompt and the service staff were friend More

by JOJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Do not know the name of the person who assisted me
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