Luther Brookdale Chrysler Jeep Dodge RAM - Service Center

Excellent service, again! Steve Mackey and his crew investigated and resolved an unexpected leak from the transmission. It took two visits, and Steve provided a clear explanati Steve Mackey and his crew investigated and resolved an unexpected leak from the transmission. It took two visits, and Steve provided a clear explanation as to why it would take two visits. It needed some miles on the vehicle to generate the leak again. On the second visit, the leak was identified and resolved, as expected. More

Brandon is great Brandon did a great job even when I got a bit bitchy as we didnt know what was going on with my car after you fixed a re-call. He made sure I was a Brandon did a great job even when I got a bit bitchy as we didnt know what was going on with my car after you fixed a re-call. He made sure I was able to pick up my kids - 1# priority and then he went to work on what the heck is going on with my car. More

The outstanding service and repair!! Finally, this service center repaired the driveshaft noise that I was chasing for a year. Thanks for your very quick service and honesty. Great job! Finally, this service center repaired the driveshaft noise that I was chasing for a year. Thanks for your very quick service and honesty. Great job! More

Service Department exemplifies "customer service" Steve provided comprehensive explanations of work done. That helped a lot due to unexpected high cost of a unplanned repair. The $146 Check Engine lig Steve provided comprehensive explanations of work done. That helped a lot due to unexpected high cost of a unplanned repair. The $146 Check Engine light charge turned a $26 gas cap into an almost $200 expense. Highly inappropriate. More

Great customer service I was able to book an appointment the same day as I called. Greeted with a friendly smile and given a detailed report on my car from Brandon I was able to book an appointment the same day as I called. Greeted with a friendly smile and given a detailed report on my car from Brandon More

Great They did a great job very friendly and courteous and informative at drop off. Job was done on time and was ready for pickup when I got there. They did a great job very friendly and courteous and informative at drop off. Job was done on time and was ready for pickup when I got there. More

Recall Repair I was in for a recall on my car. The people were both friendly and helpful and made sure I didn't have to wait for someone to help me. I was in for a recall on my car. The people were both friendly and helpful and made sure I didn't have to wait for someone to help me. More

Oil change and multi-point inspection Tyler (service advisor) was very professional and made sure everything was done/covered. Including the front drive shaft that needs to be lubed at eve Tyler (service advisor) was very professional and made sure everything was done/covered. Including the front drive shaft that needs to be lubed at every oil change. I did not need to explain that there is no zerk fitting....(I've had to explain that issue at other prior appointments.) Tyler knew exactly what to call the technicians attention to this issue. More

Great Service. Fixed my A/C, keeping me informed as to progress and cost. Service writer was friendly, courteous and understood my comments and concerns about the co Fixed my A/C, keeping me informed as to progress and cost. Service writer was friendly, courteous and understood my comments and concerns about the condition of my problem. More

Quick service visit Was greeted quickly after arrival and they got me checked-in fast. The waiting area is comfortable and the free WIFI helped. My vehicle was ready so Was greeted quickly after arrival and they got me checked-in fast. The waiting area is comfortable and the free WIFI helped. My vehicle was ready sooner than estimated and I was on my way. More